There was basically no one at the front desk, and we had to shout to get advice. There was not even mineral water for such a big hotel. The beverage machine next to it did not deliver any drinks after I bought them twice. The front desk said that we would submit an application for a refund and they would return it in due time. We returned to Zhejiang the next morning, and we never got our money back afterwards. Although only 8 yuan is not a lot, this is a problem with the aging facilities of the machine. Please arrange to fix it in time, otherwise more customers will have the same problem as me.
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