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Pursat Riverside Hotel & Spa
3.7/512 Reviews
This hotel is very good in all aspects (it has stayed dozens of times since the predecessor KM Hotel), but the current front desk performance is very poor and needs more training. According to the suggestion of the hotel manager, stay in the Deluxe Twin room for two nights, and it is also clearly stated that the number of occupants is two adults and three children (5 years old, 7 years old and 8 years old), USD 50 per night, and has been contacted many times before check-in The hotel manager ensures that the itinerary is foolproof, but due to the problem of the hotel's computer program, the room can only display three adults, the receptionist has a bad attitude and does not know how to think, and firmly deny that the hotel can provide two adults and three children rooms, and an extra room or another room is required. Plus the cost of breakfast for two children, does this mean that this hotel does not allow parents to take care of children together or stay in the same room with children.

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