3-Star Hotels in Purfleet

We recently stayed at West Thurrock Premier Inn and, unfortunately, this experience was incredibly disappointing. The room was dirty from the moment we walked in. There were noticeable marks on the bed, and the desk chair was covered in crumbs and liquid stains. The floor was the worst part—clearly, it hadn’t been hoovered since the last guest. There were bits all over the floor, which would have been bad enough on its own, but with a 1-year-old, it became impossible to let her crawl or play without her getting covered in dirt. The room had an unpleasant smell, like wet dog, which only worsened as the room got warmer, turning into a damp, musty odor. We tried opening the windows to help with the smell, but that made the room cold, and with a young child, that wasn’t ideal. Despite being there for three days, no one came to clean the room. By the second day, we had to put our trash outside because the bin was full and the smell was becoming unbearable. Overall, the room felt in desperate need of a refresh. A new coat of paint, fresh carpet, and a new desk chair would have made a big difference. Wet towels were left on the floor for the entire duration of our stay, as no one came to collect or replace them. To make matters worse, we couldn’t even raise these concerns easily, as there was rarely anyone at the reception desk when we went out. We’ve stayed in many Premier Inns before, and while we know they’re not luxury hotels, we’ve always had clean, comfortable stays. Unfortunately, that wasn’t the case here, and we doubt we’ll stay at this particular location again.

Pretty poor hotel, I thought the place was shut down as had scaffolding all around it. I suppose you get what you pay for, so glad I stayed in a delux double with river view, this was very average, dread to think what standard would be like. Needs updating. Couldn’t keep window open as no arm to hold, kept swinging and banging Food is good though, nice breakfast