One of the worst trips and experiences I have ever had. The hotel rooms were full of black mold. I paid for room upgrade, and VIP. Never received any upgrade, or free bottle. I complained to the manager Orlando and he did nothing. The food made me sick, the grounds are un kept, staff is all rude. There is no shade on the beach, unless you tip the chair guy $400 to reserve you a chair under a hut the night before. A big waste of money, and horrible trip. Avoid this hotel like the plague. Unless you literally want “The Plague”. It’s unsafe, from the food, to the rooms.