Guest User
January 12, 2024
A reliable all-inclusive hotel with no pitfalls. The food in the restaurant is good.
The hotel itself is very good, but if you book through Ctrip, there is nothing wrong. If there is a problem, there is no one to help solve it. Ctrip and the hotel pass the buck. For example, we arrived late due to air reasons, and Ctrip did not extend our check-in for one day. When we checked in and left the hotel, the hotel said that if we booked directly with the hotel, we could extend it. Ctrip did not extend the time or refund the money.
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