Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort - Adults Only

Came here to celebrate my birthday my fiancé advised the customer service about it and they said they will bring something to our unit however nothing came. Also the TV was nit working also there’s something dripping in our room. The service in the restaurant and at the bar was good. Was looking forward for my birthday to be memorable but sad to say I was disappointed.

Our room had numerous issues: shower would leak into the bedroom, tv never worked, bad power plugs, fridge haphazardly placed outside of cabinet, A/C could not be adjusted, and more Furthermore, we had to deal with aggressive selling attempts for the ‘Diamond Club’ as well as other amenities.

While at the property, the fire alarm kept going off. A couple of times in the wee hours of the night and during the day. Once the staff know that you don't want to sit through a time share meeting, they start to treat you different and stop being helpful. Food was the same at the buffet daily. The thread wrist band they give you once you check in that is your room key started irritating my skin and they didn't have another option for a wrist band. I had to put the key piece around a necklace so I can still have access to my room.

More food options The beach need to be cleaned up Use to club on site , close the bar in the lobby and let the guest go to that bar. Utilize the club on site for the guest. It was disappointed that the club wasn't used.

I normally don’t write reviews, but it was vital I do it for this location. I’ve been to the Royalton chic in Mexico which was by far so much better!! From the beginning of my stay here , it started off well, our” butler “showed us a tour of the facilities and what they have. Upon that we were told that we have to go through him or the concierge to make any reservations for the restaurants on site & only for day of ! Mind you some restaurants only open some days . There is no elevator, although they do bring your luggage’s to your room for you. The AC is poor, even worse during the night time & The water pressure is low. The bathroom… I’ll let the pics speak for itself . Now for the food services I will say for the munchies Grill, the attendance were very nice however when it comes to the buffet and some of the restaurants, you may not get the best service unless you lead with your money first. This was just a personal observation. I love to treat people, especially if I’m in someone else’s country however I don’t think it’s fair to have to accommodate someone for subpar service. Any extra attentive needs may not be given. I asked for a blow dryer and never got it. It was my birthday, my spouse ask several times to have the room decorated as well as something for me which was not done. I got pictures taken professionally with the staff at the hotel only to find out the minimum was 20 pictures for $300 and only two to be printed, money grab!