Bocsge Hotel

I stayed here during the Chinese New Year, and I think the experience has both good and bad points. You can refer to it. I seldom write reviews in general, but this time I felt it necessary to write one so that everyone can consider it. Let me start with the good parts: 1. The facilities and hardware are actually quite good. There is also a refrigerator in the room, and there is no odor in the refrigerator. The room has a bathtub, but it is slightly stained. It comes with a disposable bathtub wrap, which is still usable. 2. The hotel is located in a shopping mall, so the community downstairs is quite complete, and there are many chain stores for midnight snacks, such as Haidilao, so it is quite prosperous. There is a Starbucks downstairs, and it is also a good place for breakfast. 3. I left something at the hotel, and the customer service contacted me to return it, but to be fair, this is also within the scope of service. Next, there are areas for improvement: My most basic bottom line when staying in a hotel is cleanliness and hygiene. The price for accommodation during Chinese New Year is basically twice as high as usual, which is normal. I did not choose this hotel when I came here last year, but it was a holiday and the price went up. But the price has increased. Regardless of whether the experience should be better, at least there should not be a big discount. Looking back at other hotels of the same type and level in Puning, they maintained service during holidays, or at least kept themselves clean. But when I checked in, the toilet seat was dirty, there were unknown hairs on the bed, and there were water stains on the bathroom tiles and glass... Because it was already quite late when I checked in, I just made do with it. The next day, the hotel cleaning staff came to clean and specifically asked me to change the sheets. Because I was using the bathroom, I asked her to come later to clean, but she forgot about it, so when I returned to the hotel, the room was still not cleaned. After informing the front desk of the situation, the lady at the front desk asked me to understand such services during the Chinese New Year period, etc. But didn’t I pay too much during the Chinese New Year period, and even the cleaning was not in place? Didn’t I even pay too much for the service I didn’t get on weekdays, or is this the situation on weekdays? At the same time, the hotel occupies several floors in a building with more than 20 floors, but there is no security, that is to say, anyone can enter and exit the hotel guest room floor at will, so security needs to be improved. The suggestion given is that the individual floors of the hotel can be avoided by swiping the room card to reach them. I believe that what I thought of is also thought of by the hotel management, and it is just possible to do it. Essentially, it is a problem of hotel management. At the same time, after I informed them of the above problem, they arranged for someone to go in and take out the trash and change the towels that night. They also apologized when I checked out, but I would like to ask the hotel that such a weak and unrealistic apology is useless. At the same time, regarding the statement "it's like this because it's the Chinese New Year period", please be more professional. You can also refer to how hotels near you provide good service during holidays. After all, with such management and quality, we don’t give less or more money during the holidays. Basically, we don’t have to consider you anymore. The above is for reference for those who are about to move in.

The biggest feature of this room is that it is very big. The rest is just average. After all, it is a bit old, and the supplies in the room are very average. But the room is well ventilated and does not feel dry. The location is good, there is a shopping mall below, which is convenient for shopping and eating.

This is the hotel with the best comfort and experience I have ever stayed in in Puning! Facilities: electric curtains and coffee table Hygiene: overall feeling good Environment: Very quiet, no noise Service: The lady at the front desk was very nice. She gave me makeup remover water and cotton pads, and the little brother helped me carry my luggage!

I have short hair, and as soon as I lay down, I saw that there was such long hair on the pillow. . . . The sound insulation is not very good, and I was woken up by uncivilized noises early in the morning.