Lavande Hotels (Puning International Commodity City)

Bad review! Deceiving consumers, I have been deceived three times. This was the third time I booked a room + breakfast online. When I arrived at the front desk, I was informed that the chef was on leave and there was no breakfast, only "light meals." The so-called simple meal is a box of high-quality yogurt worth 2.5 yuan (a cheap milk drink, not even pure milk), plus two small breads with a market price of about 2.5 yuan (definitely no more than 3 yuan). "Simple meals" with a total value of no more than 8 yuan. Since the chef is on leave, why can he order breakfast online and still charge 28 yuan? If there is a mistake, why not notify the consumer before they arrive? If it was a mistake, why did I encounter the same situation three times in a row? Such a coincidence? I came three times and the chef asked for leave? Even if it is such a coincidence (do you believe it yourself?), if you are really "apologetic" as the front desk said, you will buy some decent bread and milk from the IKEA next to your lobby to make up for it, instead of Fool consumers with a so-called "simple meal" that costs less than 8 yuan. Finally, I called Ctrip customer service to complain, and the customer service refunded me today's breakfast fee. However, the first two times, I was charged 28 yuan for breakfast twice in vain, but I was eating your 8 yuan simple meal. It was really* * Extremely.

The environment is very good, clean and tidy, with complete facilities and good service

I haven’t been to Puning for a long time. It’s getting more and more beautiful. The overall level of Lavande Hotel remains high. I will give priority to business trips. Parking is convenient and the front desk service is also very friendly.

Overall, it's very good. It's very clean and the service is very attentive. They also provide scented tea and hot towel service. It's a very good hotel!

Staying in this hotel is a very pleasant experience! The waiters are warm, thoughtful and attentive, and their attitude is friendly, which makes people feel at home!! The hotel is very well-equipped, the rooms are spacious, bright and tidy, and the beds are comfortable and the cleaning work is done well. ~The hotel's security measures are complete, and the security personnel in the lobby are orderly, which makes people feel very at ease! The hotel also provides various services that are considerate and thoughtful, meeting our various needs. The price is also quite reasonable! I will choose this store next time!!

The room is very old, the carpet is dirty, the sofa cover is cracked and one side of the seat is dented. The faucet will open automatically after being turned off. After studying for a long time, I can only twist it to the far right to lock it. It’s just that everything is too old. However, during the Chinese New Year, this one is the cheapest among the more formal hotels in Puning, and there are no other options. At 10 o'clock that night, I found that there was no hot water. I called the front desk and said that there was no problem with the equipment. Maybe everyone was gathering together to use it and asked me to wait. At 12:30, there was still no hot water, so I went to bed directly. As a Cantonese, this is the first time since I was 3 years old that I went to bed without taking a shower🙃

房間舒適，環境好，前台招呼周到

前台服務態度可以，一去到有熱毛巾有熱茶，因為定的房型樓層在比較低，所以説還有空房間高樓層的給我們免費升級了。隔壁是學校，怕吵的話就儘量給前台説安排另外一邊。整體隔音的話就一般，衞生、環境的話是挺可以的，麗楓的傳統風格。

酒店的員工們都非常友好、熱情，給了我賓至如歸的感覺。房間非常舒適，裝飾得很美觀，而且非常乾淨。酒店的位置非常便利，靠近公共交通，並且周圍有各種美食和購物選擇。