Guest User
October 9, 2024
I was disappointed by the staff at the hotel, even after having a confirmation from the hotel regarding the dates they mentioned my booking was cancelled. I clearly told the staff that the dates are modified but no cancellations were made but the receptionist kept mentioning that i cancel-led the booking. Considering i had all the booking details and documents in place instead of being cooperative the receptionist was extremely rude. The rooms were okay with and clean.