The Ritz-Carlton, Pune

The Ritz-Carlton excels in cleanliness, friendly service, and a prime location near dining options. Guests laud the diverse breakfast buffet, heated pool, and luxurious, comfortable rooms with exceptional ambience.

I visited RC for the first time in October for business purpose just for overnight stay so it seemed good n booked it for 3 nights for my Anniversary in November and clearly stated that next time will come with family for an unforgettable experience for them,but for my surprise the staff that was so caring n affectionate this time were least bothered to talk even nicely when I visited again. Still i thought might be the rush is there due to Diljit's show that's why bcoz we were also attending that concert. We booked executive suite which includes lounge access but bcoz you have small kid you can't sit there n we were told to to go to 3 kitchens but when we came there ppl there were like lounge access is upstairs how come you are here so narrated them full story n we sat there but everytime someone comes n asks have you ordered something it made us so embarassed that for next 2 days we didn't used any lounge services inspite of paying for it in advance. This left a bad taste in my mouth. Worse was still about to happen when on my Anniversary day no one wished us as I asked them a month earlier that I m here to celebrate my Anniversary. There was no basic decoration not even the cake that I requested,it was first time since my marriage I cried on my Anniversary n these ppl spoiled my Anniversary like anything. Every year we go to Taj resorts n they are just awesome in making you feel special Taj kovalam,Taj Bekal were some of them even the JW Marriott pune Taj Varanasi,Taj lucknow I just visited on 1st December n it was my kids birthday n they made it unforgettable even though we were not there in hotel for the whole day. My first hand experience with RC pune is the worst n will like to say big no to everyone who want to make memories n stay here please find a better option for yourself. It's only a Business hotel no emotions only business. I really regret spending such a handsome amount on this hotel.

This hotel is the best I’ve ever stayed in. It was my best birthday with the amazing Ritz Carlton team made it even more amazing. Our housekeeper Savinay was amazing and incredible. Even Karan uncle was very kind and made our stay and my birthday most memorable. Our room was spacious and amazing the SPA experience is the best I’ve ever had even the UNO salon was amazing I am happy that I spent my 12 th birthday .