Perhentian Tropicana Inn

The hotel is in the jungle, which we knew before booking, but how do you expect people to get there SAFELY if there is no road ? We had to climb a dirty path and for some reason there was no light during the night, making the walk even more dangerous. In addition to this, there was no Wifi or Internet in the room. That means once you get to the hotel, you can't use your phone, now imagine if you have an emergency... The bathroom was another problem, the shower was right next to the toilet, making it really hard to use both. The fan was nice though, we weren't hot during the night. The room was standard and did not justify the price. And be careful about the insects (huge mosquitos and spiders) and Komodo dragons near the entrance... They should at least put a sign about it so residents could be extra careful. Overall, wouldn't go there again and wouldn't recommend it. Book your hotel in advance, we had no choice but to go with this hotel unfortunately.

The entrance to the facility can be easily found following the dirt road connecting long beach to coral bay. The road starts on the further side from the pier, shortly before Seahorse Divers. Coming from long beach, you just need to walk about 50 meters to get to the entrance. The facility itself is quite large and extends from the bottom to the top of the eastern side of the hill. Depending on your room you might have to walk uphill for a couple of hundred meters. Contrary to what I read in some reviews, at the moment there is no shop, no restaurant and there are no tours offered within the compound. Nevertheless this is not an issue due to the proximity to both beaches where you can find all needed restaurants and services. On the positive side I want to highlight the size and the cleanliness of the room. Very important is also the fact that the mosquito nets are in good shape and inside the room I didn't encounter any mosquitoes at all. The resort itself is kept in a good shape, the maintenance team works daily on minor building renovations and path cleaning. Locals also seem to appreciate the ironing station behind the reception, next to a large common area where it's possible to connect to the internet as WiFi doesn't work in the rooms more uphill. On the negative side the resort strictly enforces a 3 pm check-in policy, which is quite unfortunate as many guests come with the first boats in the morning. Moreover many rooms lack air conditioning. While this is clear at the moment of booking and the fans are doing a decent job, temperatures in the rooms stay high even during the night.

Lovely place. The staff was very friendly and helpful. Room was comfortable

I don't understand some of the negative comments. The location is great, everything is close by. The rooms are clean and free of bugs. Toilet paper and towels are provided. There’s a small shop next to the reception. The road and the small uphill walk are not a problem at all. I recommend this place.

The staff were great! We talked a lot of which were the best diving and snorkeling spots. The rooms were clean and spacious with hot water. The hotel is located in between coral bay and long beach, but it is a bit of walk if you have suitcases. I did it with my backpack and it was no problem. About 3 minutes walk to long beach and around 7 minutes walk to coral bay.

The hotel is situated up a hill and at the end of Long Beach so it’s a hike to the hotel especially the last 600m where it is a treacherous uphill hike. Off you have heavy luggage ie diving equipment and huge luggage you can forget about this place. Service is for the dogs. They don’t answer the phone no matter what time you call and how many times you call. The email in trip.com is garbage because all the emails are not delivered. The reception is friendly but useless. When it was raining this hotel OSS up in the hill and 600 m away from the restaurants … you all them to loan an umbrella and they tell you it’s for the staff sorry … wait till the rain stop. The rain continued into after midnight. The road from the hotel to the beach has no light for 100m in the middle of the hike on an uneven rocky road. No internet in the room only in common area beside reception that closes at 7pm along with reception. The room is not sound proof so everyone that passes by you can hear clearly, people staying nearby you can hear clearly and even the workers taking the garden and leaves at 7am in the morning can be heard clearly. Overall the worse hotel. I have stayed in. Even 2 star hotel provides better service. It’s better you rent a chalet or dormitory at the beach which is better, closer to the beach and provides better service.

Perfect hotel like we wanted it was