Perhentian Tropicana Inn

The hotel is situated up a hill and at the end of Long Beach so it’s a hike to the hotel especially the last 600m where it is a treacherous uphill hike. Off you have heavy luggage ie diving equipment and huge luggage you can forget about this place. Service is for the dogs. They don’t answer the phone no matter what time you call and how many times you call. The email in trip.com is garbage because all the emails are not delivered. The reception is friendly but useless. When it was raining this hotel OSS up in the hill and 600 m away from the restaurants … you all them to loan an umbrella and they tell you it’s for the staff sorry … wait till the rain stop. The rain continued into after midnight. The road from the hotel to the beach has no light for 100m in the middle of the hike on an uneven rocky road. No internet in the room only in common area beside reception that closes at 7pm along with reception. The room is not sound proof so everyone that passes by you can hear clearly, people staying nearby you can hear clearly and even the workers taking the garden and leaves at 7am in the morning can be heard clearly. Overall the worse hotel. I have stayed in. Even 2 star hotel provides better service. It’s better you rent a chalet or dormitory at the beach which is better, closer to the beach and provides better service.

Perfect hotel like we wanted it was

The place was clean and the staff were friendly. The location is 3 minutes walk to the Long Beach.

Very disappointed.No A/C, no heater too much of mosquitoes(very big size of mosquitoes) be careful with the receptionist he talking too much. Waste of money (my rate 0.5/10 )

Just okay