To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(802)
Positive reviews(785)
Reviews with photos/video(375)
Classy environment(108)
Awesome amenities(98)
Friendly front desk staff(85)
Delicious breakfast(58)
Many amenities(42)
Well decorated(21)
Perfect for business trips(21)
Stayed multiple times(7)
Negative reviews(17)
Biehewonatie
Cozy Room (Tv, Air Conditioner, Sofa)
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 30, 2024
nice!
Dadalielie,
Elegant Queen Room
Stayed in Nov 2023
Business travelers
60 review
1.0/5
Posted on Nov 25, 2023
Ctrip's first ranking of Pujiang high-end hotels is a bit inconsistent. It is a mediocre hotel without so many outstanding features. I originally wanted to give it a five-point praise, but two small episodes were a bit sad. First, the check-in was a bit messy. The new guy at the front desk understood the situation, but was immature. A man who looked like a manager was pointing fingers from behind, which was particularly inappropriate. Why not just do it directly? Secondly, the most annoying thing is that there are guests smoking in the breakfast room and they don’t stop them. The employees just take a bowl and sing songs to eat. What’s funny is that after the lady in pink clothes sang, the uncle inside continued singing. The waiter’s voice was heard throughout the breakfast. There were only a few tables outside. After the meal, the guests were not in a hurry to clear up, but instead chatted and joked. The dishes are also bland and tasteless. I really don’t know if this first place was earned through brushstrokes. When I booked the room, the price was 199, but it turned out to be more than 170 on the day. There was no explanation of the price. I was speechless.
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Xianzaibaofu
Elegant Queen Room
Stayed in Nov 2023
Business travelers
99 review
5.0/5
Outstanding
Posted on Nov 17, 2023
It was unexpectedly good. I am a mysophobic person. It was my first time to come to Pujiang for a business trip. I made a reservation when I saw that it was newly opened this year. I was really pleasantly surprised. First of all, the service attitude is very warm, and there is free self-service hand-ground coffee at the front desk. Secondly, the room was very clean, including every corner. The environment is also very good, with complete facilities. The room is large, the bedding is very comfortable, hot water comes out as soon as it is turned on, and the bathroom is separated from wet and dry. The breakfast is also good and has everything you need. It’s really warm. I will definitely choose this store when I go on a business trip in the future.
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6/9
Response from Property: Dear guest, I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the pleasure this trip has brought to you. This is what our service providers have always pursued. It will also become the driving force for us to continue to work hard and make progress! The hotel is located at No. 259, Zhongshan South Road. The hotel has more than 100 avant-garde and fashionable rooms of various types, and each room includes a nutritious and delicious Chinese and Western buffet breakfast. Choose us to provide you with first-class facilities and distinguished services. Welcome to visit again and wish you a happy life. Xinyatu Hotel puts forward the brand value of "explore and see more scenery", which is more in line with the individual needs and blooming of today's young people. It integrates design and aesthetic energy to create excellent space and aesthetic experience. The rooms are equipped with 55-inch smart TVs. Intelligent toilets and electric curtains and other settings provide customers with high-quality living enjoyment - Xinyatu Guest Care Team