Krystal Vallarta
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Vallarta

Krystal Vallarta

Health Protected
Av. Francisco Medina Ascencio S/N, Zona Hotelera Norte, Puerto Vallarta, Jalisco 48300, Mexico
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With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This beach hotel is 0.3 mi (0.5 km) from Bay of Banderas and 3.6 mi (5.8 km) from Playa de los Muertos.Show More
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hotel overview picture
3.2/5Cleanliness: 3.3
All 101 Reviews
Amenities
Outdoor Swimming PoolSpaFitness RoomPrivate ParkingBarRestaurantMeeting RoomChildren's PoolChildren's PlaygroundWater Slide
All Amenities
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(9.7 km)
Landmarks: Skydive Vallarta
(210m)
Landmarks: Playa de Oro
(300m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room with Mountain View
4

Deluxe King Room with Mountain View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Private Toilet
Hair Conditioner
Room Details
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Deluxe King Room with Sea View
4

Deluxe King Room with Sea View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Details
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Standard Room with Sea View 1 King bed
6

Standard Room with Sea View 1 King bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Electric Fan
Private Toilet
Room Details
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Standard Room with Sea View 2 Queen bed
7

Standard Room with Sea View 2 Queen bed

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Details
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Luxury Room with Sea View 2 Queen bed
7

Luxury Room with Sea View 2 Queen bed

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Details
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Standard Room with Garden View 2 Queen bed
7

Standard Room with Garden View 2 Queen bed

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Details
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Standard Room with Garden View 1 King bed
7

Standard Room with Garden View 1 King bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Luxury Room with Mountain View 2 Queen bed
9

Luxury Room with Mountain View 2 Queen bed

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
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Guest Reviews(101)

3.2/5
Verified Reviews
  • Cleanliness3.3
  • Amenities3.2
  • Location3.3
  • Service3.2
Guest User
January 2, 2024
房間設施太差勁樂,地理位置一級棒下樓就是海邊,是個老的酒店,一共住了4天。早飯一般般。
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GUILLERMO DIAZ
February 29, 2024
Property is in a good location and personnel are nice and attentive. However, property needs LOTS of maintenance. A/C was not working in the whole tower we were staying at and we were not told about it until we complained to the front desk. We got moved to another tower with a nice view, but room was poorly maintained, had no shower or toilet door (looked like they attempted to remodel but place the room back in service before it was ready). Got moved another time because we preferred no AC but working room. I believe we should not have to make that decision. It was disappointing and frustrating, so we will never be coming back there.
Erin
February 29, 2024
We weren’t on the all-inclusive plan and were unable to charge drinks to our room. When we purchased drinks at the pool bar they were the tiniest drinks that you’ve ever seen (likely because they’re catering to all-inclusive.) there were no pool or beach chairs available after 10;00am. There was a MAJOR water leak happening which resulted in ceilings being cut out and dripping through the lobby.
nicomedez
February 28, 2024
We absolutely loved the hotel when we got here, however after check in, the air conditioning went out and was it hot. The ceiling fan didnt help, and when we called the front desk we were just told its being worked on. The deak clerk was not very understanding or polite. Just kept saying its being worked on. I understand equipment breaks but in this climate with no breeze, it was nearly impossible to sleep due to the stagnant air in our room. I even asked if we could move to another building regardless that we paid for an ocean view room, we just wanted to be comfortable and enjoy our selves and maybe get a good night sleep. This was very upsetting and we will never be back to this hotel again.
Julie
February 24, 2024
Property is aging Reception area could use a face lift . Room was clean and bed comfy Like the proximity to restaurants and down town
Ana
February 23, 2024
A/C broken humid and hot was not informed when check in. And remain broken the whole time we were there horrible could not sleep at nights.
Karen
February 20, 2024
We have been coming to the Krystal for almost 20 years and the beach and staff never let us down. We will be back next February, thank you and see you all soon.
Michael
February 20, 2024
it was old and in need of work,service was bad and you where charged for everthing and anything , wont ever go back.
Richard
February 19, 2024
This property is falling apart. Feels like an authentic Mexican third world charm hacienda. Rooms have doors that barely shut, tiles that pop when you walk on them, views that save time having to use camera. Amazing beach front, with no beach amenities. The gym has 40 year old equipment that has broken cables, wobbly creaky cardio machines, and situated in a heat tank. However the nightly entertainment is even more lack luster, with Projected You-tube karaoke and limited uncomfortable seating for all! This is a one stop, lack of service, mind numbing hotel catering to low expectations and broken dreams.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Children 17 years old and under
Mex$200 (approx. ₩ 16,050) per person
Adult
Mex$390 (approx. ₩ 31,296) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.3/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1969
  • Renovated: 2010
  • Number of Rooms: 98
With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This beach hotel is 0.3 mi (0.5 km) from Bay of Banderas and 3.6 mi (5.8 km) from Playa de los Muertos.

Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 388 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Krystal Vallarta?

Prices at Krystal Vallarta are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Krystal Vallarta?

The closest airport is Gustavo Diaz Ordaz International Airport. It is 9.7 km from the hotel and approximately a 20minutes journey by taxi.

What are the check-in and check-out times at Krystal Vallarta?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Krystal Vallarta provide airport transfer services?

No, the Krystal Vallarta doesn't provide airport transfer services.

What amenities and services does Krystal Vallarta have?

Krystal Vallarta has the following amenities and services: Outdoor Swimming Pool, Spa, Fitness Room.

Does Krystal Vallarta have a swimming pool?

Yes, Krystal Vallarta has a pool. Pool type: Outdoor Swimming Pool.

Does Krystal Vallarta have fitness amenities?

Yes, Krystal Vallarta has fitness amenities.

Does Krystal Vallarta provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Krystal Vallarta have non-smoking rooms?

Yes, Krystal Vallarta has non-smoking rooms. Please view the hotel listing for details.

Does Krystal Vallarta provide breakfast?

Yes, Krystal Vallarta provides breakfast.

About This Property

Nearest AirportGustavo Diaz Ordaz International Airport
Distance to Airport9.93KM
Average Price FromKRW273155
Hotel Star Rating3