Blue Chairs Beachfront Resort Puerto Vallarta - Adults Only

This was a horrible experience! There was feces in the showers, flooded rooms, malfunctioning toilets, missing locks on doors making it a security risk. The place is runned down and there is lack of communication from staff, as well as horrible horrible customer service. I would not stay here again!!!!! I urge this place to be vetted and removed from your trip.com list. Its embarrassing to be associated with this place

Upon arrival the staff right away was so exceptionally nice, SUPER easy check in, Francisco was so kind and help with information. The chairs on the beach are meant for the hotel guest, the food is AWESOME, the nachos were so delicious, the margaritas were delicious. So so happy we chose this hotel. The views were incredible. Definitely recommend staying at Blue chairs!

Location is great. The hotel desperately needs a facelift and staff can be a little more friendlier.

I’ve stayed here several times, but this is the first time they ripped me off. $1,500 fraudulent charges from the rooftop bar. I will never go back.

Loved the staff, especially restaurant manager. Hotel definitely needs major updating. All furniture with drawers or doors in need of repair or better yet replacement. We stayed 10 nights and could not properly unpack. Drawers in dressers would fall out or down. Same with end table. Not enough hangers. even after requesteing more. Bathroom was beautiful but vanity base also didn't close properly. No phones in room, which was unusual, but not really a problem, but definitely different. Would have liked coffee maker, refrigerator and microwave in room. We were told not possible, even though we offered to pay more or upgrade type of room. Location is great, staff is great, but owners need to reinvest in hotels to get up to acceptable standards. If updates get made would definitely stay again. Loved PV and will definitely be back but probably not here unless I hear updates have been made. We are coming back in July and right now thinking of staying at condo property. Might go to Blue Chairs to have breakfast and play backgammon, but unlikely to stay here. It would probably take an investment of 500 dollars a room to make this an excellent hotel while right now it is merely fair. Please update your hotel to make it great instead of passable.

The property was rundown, but view and size of the room were great. And, the location was perfect. I would stay again. The maids were GREAT! Room was super clean, beds made, and everything tidy. Room needed kitchen stuff...a couple coffee mugs, glasses, plates, sharp knife. Thanks, Rick