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Servatur Terrazamar Sun Suite
4.1/570 Reviews

Servatur Terrazamar Sun Suite

Puerto Rico|0.39km from Playa de Veneguera
Location is great, we had 8th floor sunsuites. Booked superior with side sea view. Sea view was seen at one point if u stood right in the corner....not a great view really. Had a couple of issues when we arrived, bed had one leg loose and the bedside table had 3 legs...Maintenance guy came and fixed promptly so that was fine. Glad we checked and not waited till bedtime! We had issues with our door not locking and a new lock was required..but again fixed promptly, as was the TV which only had 2 channels! Bathroom very tired and they need new beds...u sleep on a mattress topper. Comfy enough bit doesn't look great. Lots of cracks and paint top ups on ceiling. Balcony massive and u get the sun from 9am till around 430pm. Kitchen equipment good...in my opinion the balcony and location is the selling point. Pool area very nice and we liked going up there. Lift goes to 6 then u go up steps to ur room or walk to back of complex and get another lift up. Air con in bedroom was good but no instructions or remote to use it. When I asked at reception how we switched it off he said use the fuse box!!! We realised there was a switch beside the light that did something..press it...eventually went off or on. Would I stay here again? Yes but would have lowered my expectation and know what I was getting. Don't get me wrong, Clean and good location but the bathroom and shower and the beds let it down. U dont spend much time in the room but you need a good bed and a good shower. Hubby spoke to reception about poor water pressure, again maintenance guy came to loom but there wasn't any improvement. Was OK for me though, hubby likes a powerful shower. I would say the other side has better views but this side has the sun in the morning and that is what we wanted for this time of year (normally come march and have stayed at other side casalanca/cala nova side). The sun shone everday so that made the balcony/pool the place to be!!

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Servatur Terrazamar Sun Suite
4.1/570 Reviews
Location is great, we had 8th floor sunsuites. Booked superior with side sea view. Sea view was seen at one point if u stood right in the corner....not a great view really. Had a couple of issues when we arrived, bed had one leg loose and the bedside table had 3 legs...Maintenance guy came and fixed promptly so that was fine. Glad we checked and not waited till bedtime! We had issues with our door not locking and a new lock was required..but again fixed promptly, as was the TV which only had 2 channels! Bathroom very tired and they need new beds...u sleep on a mattress topper. Comfy enough bit doesn't look great. Lots of cracks and paint top ups on ceiling. Balcony massive and u get the sun from 9am till around 430pm. Kitchen equipment good...in my opinion the balcony and location is the selling point. Pool area very nice and we liked going up there. Lift goes to 6 then u go up steps to ur room or walk to back of complex and get another lift up. Air con in bedroom was good but no instructions or remote to use it. When I asked at reception how we switched it off he said use the fuse box!!! We realised there was a switch beside the light that did something..press it...eventually went off or on. Would I stay here again? Yes but would have lowered my expectation and know what I was getting. Don't get me wrong, Clean and good location but the bathroom and shower and the beds let it down. U dont spend much time in the room but you need a good bed and a good shower. Hubby spoke to reception about poor water pressure, again maintenance guy came to loom but there wasn't any improvement. Was OK for me though, hubby likes a powerful shower. I would say the other side has better views but this side has the sun in the morning and that is what we wanted for this time of year (normally come march and have stayed at other side casalanca/cala nova side). The sun shone everday so that made the balcony/pool the place to be!!
Servatur Hartaguna - Adults Only
4.5/544 Reviews
Just got home from a week here. Very very nice hotel,everything is new and clean. Pool is not heated but I went in anyway,and the pool area is lovely with plenty of sun-beds for everyone. We were on the 3rd floor with great views of Puerto Rico. Sun almost all day. There are rooms with a jacuzzi below but they didn’t have the views like the higher rooms.Our room had a lovely balcony which we used a few nights after eating out. Just to sit with a drink and look out.There’s not a restaurant as such, but a great little pool bar that’s open till 4. Foods good and happy hour is 12-1. Staff we met were all very friendly. Dressed very smartly too. Housekeeping do an excellent job too.On our last night out, somehow managed to lose my room key.!! On check out explained to the young lady on the reception,expecting to pay a charge for this. But it wasn’t necessary which I thought was nice. I never lose anything so unsure how I managed to do it. Few cocktails too many maybe.. There are a lot of steps to/from the main streets/bars/shops, but you kinda get used to them. Taxis are quite cheap €3.85 on the meter. There’s a big market on a Friday in Mogan. Get the public bus 1 or 91 from down the bottom of town bus station. It costs €3.10 for two of us 1 way. Does get busy though, so you may have to stand up.

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