34milliem
October 11, 2024
We love this hotel. The staff are very welcoming. We arrived at midnight after a delayed transfer, and we stayed half board. There was a nice meal waiting in our fridge, just needed warming up in our microwave. Bedrooms are very spacious and have everything. Balconies are massive, even the smaller ones. Fantastic jacuzzi on the balcony which is very welcome in the heat. Our cleaner was an absolute star, who cannot praise enough. "LOLLI" deserves employee of the month. She goes over and above the required clean towels and sheets, she is super friendly and takes great pride in her work. We were there for 3 weeks and we left there with big smiles on our faces, thanks to her. X Only suggestion we would have is maybe allowing more late checkouts ?? We were there 21 days, transfer was at 7.40pm and very many of the check-ins are late in the afternoon and evenings, so some rooms could be earmarked for late cleaning and therefore available later to be used by guests who are leaving that day. Especially if like us you stay there regularly for SO LONG. We eat and drink to there all the time and tip staff every evening as well as through the day. We love Casablanca and will be back again shortly. Xx