Fersal Hotel - Puerto Princesa Reviews
Fersal Hotel - Puerto Princesa
PQQ4+M54, Rizal Avenue, Puerto Princesa, Palawan, 5300, PhilippinesView Hotel Details
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Fersal Hotel - Puerto Princesa Guest Reviews
4.3/5
Very Good
41 review
Verified reviewsLocation4.4
Amenities4.1
Service4.5
Cleanliness4.3
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All reviews(41)
Positive reviews(40)
Reviews with photos/video(14)
Awesome stay(21)
Awesome rooms(11)
Clean and tidy(10)
Friendly owner(8)
Convenient location(8)
Delicious breakfast(6)
Great value for money(5)
Easy to get around(5)
Negative reviews(1)
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couples
3 review
Outstanding
Posted on Aug 29, 2024
Nice!
Response from Property: Thank you so much for the perfect rating! We’re thrilled to hear that you had a fantastic experience. We look forward to welcoming you back in the future.
J Christopher Perez
Deluxe Triple Room
Stayed in Aug 2024
Family
81 review
Outstanding
Posted on Aug 26, 2024
The room is clean and spacious. They have strong wifi and cold and hot shower. The also serve breakfast at the 2nd floor. Hotel amenites are also good. Worth recommending to others.
Response from Property: Thank you for your great review! We’re delighted to hear that you found the room clean and spacious, enjoyed the strong Wi-Fi, and appreciated the breakfast and amenities. Your recommendation means a lot to us. We hope to welcome you back soon.
Krissy Jewell
Deluxe Queen Room
Stayed in Jul 2024
Solo travelers
3 review
Amazing
Posted on Jul 13, 2024
A great spot to stay if you have a plane to catch! The rooms are simple but massive. Excellent service. Hot water and cold air con. Highly recommend
Response from Property: Thank you for your fantastic review! We're thrilled you enjoyed the spacious rooms, excellent service, and convenient location. We appreciate your recommendation and hope to see you again soon.
UDRAdventures
Deluxe Double Room
Stayed in Mar 2024
Business travelers
2 review
Posted on Mar 3, 2024
Nice hotel. Basic ameneties. Breakfast is okey service basic.
Response from Property: We are happy that you had a great stay. We hope to have the opportunity to accommodate you again in the future and provide excellent service.
Chi Tat
Deluxe Double Room
Stayed in Dec 2023
Travel with friends
23 review
Outstanding
Posted on Dec 30, 2023
We stayed one night on Dec 28, 2023, room are clean and tidy with 2 double beds, breakfast is delicious. I must thank a night shift male staff Mr. Jonnel Ogalinola who help me to transfer the money to Elnido for settlement of outstanding payment. For sure I will stay at Fersal Hotel again when I will visit Puerto Princesa in future.
Response from Property: We're happy you enjoyed our hospitality! Our staff appreciates your recognition. We can't wait to have you back and continue providing outstanding service!
len
Deluxe Triple Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 25, 2024
Fersal Hotel’s 3-bedroom suite was perfect for our group. The rooms were clean and spacious. We loved the unlimited breakfast, which was delicious and a great deal at just 399 PHP. The staff were friendly and attentive. Overall, a fantastic stay and great value for money!
Response from Property: Thank you so much for your wonderful feedback! We're delighted to hear that our 3-bedroom suite was a perfect fit for your group, providing clean and spacious rooms. It's fantastic to know that you enjoyed our unlimited breakfast, it's always our goal to offer delicious meals at a great value.Our team strives to provide friendly and attentive service, and we're thrilled that this enhanced your overall experience. We can't wait to welcome you back for another fantastic stay!
Anonymous User
Deluxe Queen Room
Stayed in May 2024
Couples
7 review
Very Good
Posted on Jun 1, 2024
Outdated hotel but okay for stay. Not for fussy travellers.
Pros
- room is spacious.
- Bed is comfortable.
- A lot of restaurants nearby
- Service of receptionists, guards and driver is commendable
- bathroom is okay. Strong water pressure
- Easy check in and check out
Cons
-TV is small
- room not sound proof. Can hear noises outside hallway
- one elevator button is missing and small space
- aircon noisy
Response from Property: Thank you for your time and review. We appreciate your feedback and we will make sure to take make necessary action to your concern.
Fatima Ibrahim
Deluxe Queen Room
Stayed in Nov 2023
Solo travelers
10 review
Outstanding
Posted on Nov 6, 2023
Staff are accommodating and very good facilities. Specially the fast wifi connection. Highly recommended.
Response from Property: We're happy to hear about your positive experience with our staff and facilities! Providing excellent service and amenities like fast Wi-Fi is important to us. Thank you for your recommendation, and we look forward to welcoming you back soon!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Couples
9 review
Amazing
Posted on Apr 15, 2024
Excellent place and great value. Breakfast buffet should have varieties of items such as yogurt, boiled and scrambled eggs. You need to refresh items as they are consumed through the morning.
Response from Property: We are happy that you enjoyed your stay in our hotel. We can't wait to have you back and continue providing outstanding service!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Couples
4 review
Great
Posted on Jun 5, 2024
good place overall, strategic position for restaurants, airport and night outs.
The place was very clean and tidy.
The old style A/C though was very noisy, I think they would need to upgrade it .
Response from Property: Thank you for your time and review. We appreciate your feedback and we will make sure to take make necessary action to your concern.
Guest User
Deluxe Queen Room
Stayed in Jul 2023
Couples
11 review
Very Good
Posted on Jul 14, 2023
This hotel is probably the best in Puerto Princesa PALAWAN, It is located only 15 minutes from Puerto Princesa International airport. The hotel has spacious and well equipped rooms, there are also larger rooms for a family of 4 or 5, the free breakfast is served every morning between 6am to 9am.
There is a small gym, pool table and many other games that are available, oh also free WiFi
There are many outdoor restaurants and other outlets just walking distancefrom the hotel, You can go shopping at the SM Mall which only costs 100 peso by trike, A taxi car to the airport costs 300 peso. There is also another shopping center called NCCC where there are many items like clothing,electrical and other general food products at bargin prices and some are buy one take one free.food is very affordable 👌 here.
Response from Property: It sounds like you had a fantastic experience at our hotel! We're thrilled to be considered one of the best in Puerto Princesa, Palawan. Our convenient location, spacious and well-equipped rooms, and family-friendly accommodations aim to provide the utmost comfort for our guests. We're delighted that you enjoyed our complimentary breakfast and amenities such as the gym, pool table, and free WiFi. Additionally, we're glad to hear that there are plenty of dining and shopping options nearby, making your stay even more enjoyable. Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future!
Nomad Escape
Deluxe Queen Room
Stayed in Dec 2023
Couples
131 review
Very Good
Posted on Dec 31, 2023
The room is nice and spacious and we got breakfast in our room in request without additional charge. The only drawback is that the aircon is very loud with all the water dripping onto it.
Response from Property: Thank you for letting us know about your stay. We apologize for any inconvenience. We'll address your concerns promptly. We hope to have the opportunity to accommodate you again in the future and provide excellent service.
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Couples
5 review
Posted on Jun 3, 2024
Affordable with buffet breakfast . Great for couple traveler
Response from Property: Thank you for your feedback and appreciate that you enjoyed your breakfast and stay in our Hotel. Hope to welcome you again in the future.
abiyahera
Deluxe Queen Room
Stayed in Dec 2023
Couples
12 review
Very Good
Posted on Jan 3, 2024
Stay is amazing. Not my first time but always a nice experience!
Response from Property: We are happy that you enjoyed your stay in our hotel. We hope to have the opportunity to accommodate you again in the future and provide excellent service.
Marygwen
Deluxe Triple Room
Stayed in Feb 2023
Travel with friends
20 review
Outstanding
Posted on Feb 12, 2023
Staff very accommodating. Will surely recommend to friends and will be back again. Thank you
Response from Property: We're delighted to hear that you had a pleasant experience with our staff! Thank you for your kind words and for considering recommending us to your friends. We look forward to welcoming you back again in the future!