Popular Puerto Plata 4-star Hotels

Excellent hotel friendly staff ...... Recession Elvin an excellent deal

top service very good food only complaint the wify and safe not included. excellent alcohol. very good sports service. as well as the spectacle and the show Friday and Saturday also a disco atmosphere of the hotel for the majority of Dominicans August 15 the divine beach.

This is an older place, but very clean. Dawell was amazing and so very kind and helpful. When he was not there, his co-worker George was just as nice and friendly and helpful. The 2 of them made our week so much easier. The staff was very kind but not many spoke English and would have to get someone to help on most occasions. We did not like that the cruise ships came in every morning dropping off bus loads of people. We had to put towels on seats in the shade, or they were all gone, then they stayed at the swim up bar the whole day. When they left, the local Dominicans came in and did they same. Would I go there again, absolutely! The Japanese restaurant was delicious as was the Mexican.

Excellent preparation. The staff was very kind, friendly, helpful, the varieties of food were very nice and excellent, everything was very nice, the restaurant was very clean, the rooms were very clean, the entire pool, the warm water was the best for me.

Not even a 4*, sadly. This resort has potential to be something better. Let me get the not so great stuff out first: no decaffeinated coffee (unless you want instant) in the coffee shop. Public restrooms had doors that wouldn't close or locks that did not work. Vendors are either very persistent or busy lounging on the resort lounge chairs. Sometimes chatting with the security. Drivers of the ”little vans” can be dangerous, speeding along. Some of the landscaping is overgrown and blocks views. Saw someone nearly get hit by a van as she went to step on the pathway. Beach ”grill” is a very limited buffet. Food would be brought out, wrapped in plastic wrap around 10 and restaurant would open at 11. Food was overcooked, cold and soggy. Reservations are a most. Can only be made one day in advance for next day only. The service in all 3 a la cartes was good. Food was inconsistent. Mexican we had 2xs once excellent and once not good at all. Same meal ordered. Husband had some beef dish and he said it had the strangest ”texture” and gross. Food, everywhere, was average at best. Beverages: juices tasted like fake sugar. Frozen drinks were syrupy and not frozen. Unless you wanted to order a pina colada or coco loco at $4USD or $6 with rum. Water in bottles in room only. Otherwise you get a cup full. Resort was jammed with locals or those from cruise ship on day pass. Cruise ship clients got beach wait services and were able to bring food out of the grill. Food was replenished and fresher at the beach on the day the cruise ship day pass people were there. These people were ”treated” better than those guests on site. When waiting at reception, it seemed at that all the associates were happy to chat up the locals checking in. We waited and finally, had to chase someone down to answer a question. The locals obviously got preference and better service than other guests. We were in adults only room block. Came back to the pool for an afternoon swim and the pool was drained. No explanation. We paid extra (2 couples in 2 separate rooms)for the adults only area. The other pools were loud and had games or loud music and kids. Not what we booked or paid for. When the pool became available, the bottom is so rough you need to walk carefully. The filter/skimmer was not working. We pulled leaves out of the water. Then there was the handfuls of fake hair. Locals arrived with their large, loud speakers drinking and smoking in the pool late into the night. No quiet swim (or any swim because the pool was crowded). The noise bounced off the walls and could be hear around the other side of the buildings. The room we had was very dark, even with all the lights on. The toilet seat did not fit the toilet. Patio door was difficult to open and squeaked loudly when pushed. There was frequently the sewer smell in the bathroom. It was coming out of the shower drain. Shower didn't drain, sink stoppers didn't close, lighted makeup mirror didn't light, ceiling did leak in the bathroom

Thank you for choosing our Viva Heavens by Wyndham A Trademark All Inclusive Resort

The customer service experience and nightly entertainment is what sets it apart from other all inclusive resorts. The employees do not expect a tip (unlike jamaica). The staff all go above and beyond to make your stay / vacation a pleasant time. Special mention to Star & Sol whom do an amazing job facilitating the Kids club/ Delfi club. They have themed programming and activities for kids daily. The nightly entertainment was amazing. They had an Africa Show - it’s their rendition of Lion King with a love story. It’s great value this resort. Their sister resort next door Senator is upscale; however, I didn’t find the nightly entertainment as good.

Located in Puerto Plata (Playa Dorada), Blue JackTar is within a 5-minute drive of Playa Dorada Golf Course and Playa Dorada. This beach hotel is 2.3 mi (3.6 km) from Fun City and 4.6 mi (7.3 km) from Fort San Felipe.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite with international cuisine at Green Jack, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the beach bar.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 78 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

With a stay at Blue JackTar Condos in Puerto Plata (Playa Dorada), you'll be within a 5-minute drive of Playa Dorada and Playa Dorada Golf Course. This beach aparthotel is 13.1 mi (21.1 km) from Sosua Beach and 1.4 mi (2.2 km) from Mount Isabel de Torres.Enjoy recreational amenities such as an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.Satisfy your appetite with international cuisine at Green Jack, one of the aparthotel's 2 restaurants. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 2 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

When you stay at Affordable Luxury Vacation in Puerto Plata, you'll be on the beach, within a 5-minute drive of Embassy of the United States Dominican Republic and Malecón De Puerto Plata. This beach hotel is 2 mi (3.2 km) from Puerto Plata Cable Car and 2.4 mi (3.9 km) from Fort San Felipe.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. The complimentary beach shuttle makes getting to the surf and sand a breeze.Grab a bite to eat at dinner, drinks, one of the hotel's many dining establishments, which include 11 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 11 bars/lounges or 6 beach bars. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free valet parking is available onsite.Make yourself at home in one of the 200 guestrooms. Conveniences include phones, as well as safes and irons/ironing boards.