VH - Gran Ventana Beach Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Puerto Plata
VH - Gran Ventana Beach Resort
New to Trip.com
Playa Dorada, P.O. Box 22, Puerto Plata, Dominican Republic
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Last booked 17 hrs ago
Amenities
24-Hour Front Desk
All amenities
Property Description
Located in Puerto Plata (Playa Dorada), VH Gran Ventana Beach Resort - All Inclusive is a 4-minute walk from Playa Dorada Golf Course and 11 minutes by foot from Playa Dorada. This all-inclusive property is 2.6 mi (4.2 km) from Fun City and 4.2 mi (6.8 km) from Embassy of the United States Dominican Republic.
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7.5/10
Cleanliness7.6
Amenities7.5
Location7.7
Service7.1
All 109 reviews
Surroundings
Airport: Gregorio Luperon International Airport
(16.5 km)
Airport: Cibao International Airport
(69.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Junior Suite
1 King bed or 2 Queen bed
Non-smoking
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1
Superior Room
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
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Superior Room-Premium
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
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6
Superior Royal Room
1 King bed
Non-smoking
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9
Superior Room
1 King bed or 2 Queen bed
Non-smoking
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Junior Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
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Guest Reviews
7.5/10
109 reviews
Verified Reviews- Cleanliness7.6
- Amenities7.5
- Location7.7
- Service7.1
Average for similar properties in Puerto Plata
AI Summary
The rooms, resort, and beach are consistently praised for their cleanliness. Guests appreciate the friendly and attentive staff, providing a wonderful service experience.
Guest User
May 6, 2025
I just finished my stay at the Gran Ventana Resort, and while there were some nice things, overall I had a very poor experience and they run a scam operation, use caution when booking this resort.
Immediately upon my arrival I attempted to check in and was told that my fiancé was not allowed to stay in the resort with my booking. She is from the Dominican Republic and according to Gran Ventana my booking was for foreigners only. They proceeded to charge me 40% more than my original booking, only because I was with my fiancé who is Dominican.
I was planning on meeting with a wedding coordinator and exploring my options about having a wedding at this location in the near future, however any chance of this was immediately erased when they scammed me.
No where in the booking was this ever explained and I advise using extreme caution when both booking on Trip.com and booking at the Gran Ventana Resort. I would love for a representative or a manger to reach out to me.
Guest User
July 2, 2025
The hotel is overrated. The food was not as good as our previous visit two years ago. Coffee is not good either. The infrastructure was good, but the service was just ok. The most unpleasant thing is their discrimination if you are Dominican and you use this page to book a stay. They charged us US$50 per person per night over the price listed here. If you are a foreign customer is ok to pay what Trip says would be the rate. It's unbelievable!
laurie a mo
May 20, 2025
Everything about our stay there was excellent. The only thing that would have made it perfect is if coffee was available maybe an hour earlier. Or maybe coffee available in our rooms to tide us over until they were ready to serve it. I was very impressed with how they had multiple daily entertainment for everyone in the family. The location is perfect if you are looking to go on excursions....we did 5 days worth of excursions and had the most amazing time. I highly recommend the VIP package at Ocean World !!! I really don't know how I'm going to top this vacation !!!
Guest User
June 19, 2025
The trip.com reservation was not valid when I arrived at the hotel and they charged me again the day I left, so trip still hasn't refunded me the money for my invalid reservation.
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Guest User
June 2, 2025
The hotel is good and clean and good quality and food 👌 and clean and nice and beautiful pool I recommend it
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Lucy
June 29, 2024
I stayed in this hotel 10 years ago and it was pretty good. I was so disappointed this time. The facilities are old, the hygiene is not good, the service is also bad, the air conditioner is like a train passing by when it starts, and I can't sleep... Thanks to Ctrip for coordinating the cancellation of the room on the second day. Friends, choose other hotels 😂
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iamruiz31
May 30, 2024
It is a more family-oriented hotel, quiet without much fuss, the staff is very friendly, the food is good and so is the restaurant.
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Guest User
September 29, 2023
Excellent preparation. The staff was very kind, friendly, helpful, the varieties of food were very nice and excellent, everything was very nice, the restaurant was very clean, the rooms were very clean, the entire pool, the warm water was the best for me.
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Services & Amenities
Most popular business facilities
24-Hour Front Desk
More Amenities
Front Desk Services
24-Hour Front Desk
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 212
Located in Puerto Plata (Playa Dorada), VH Gran Ventana Beach Resort - All Inclusive is a 4-minute walk from Playa Dorada Golf Course and 11 minutes by foot from Playa Dorada. This all-inclusive property is 2.6 mi (4.2 km) from Fun City and 4.2 mi (6.8 km) from Embassy of the United States Dominican Republic.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Almejas, one of the property's 4 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Make yourself at home in one of the 506 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have bathtubs and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Almejas, one of the property's 4 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Make yourself at home in one of the 506 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have bathtubs and hair dryers.