Hotel Big Sur
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Natales

Hotel Big Sur

Manuel Bulnes 69, Puerto Natales, XII Region of Magallanes and Chilean Antarctica 6160000, Chile
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When you a stay at Hotel Big Sur in Natales, you'll be near the airport, within a 5-minute walk of Última Esperanza Fjord and Costanera. This hotel is 0.5 mi (0.8 km) from Old Pier and 0.6 mi (0.9 km) from History Museum.Show More
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hotel overview picture
Amenities
Parking
24-Hour Front Desk
Luggage Storage
Bar
Wi-Fi in Public AreasFree
Fax/Copying Service
Tour/Ticket Service
Concierge Service
All Amenities
Property Description
When you a stay at Hotel Big Sur in Natales, you'll be near the airport, within a 5-minute walk of Última Esperanza Fjord and Costanera. This hotel is 0.5 mi (0.8 km) from Old Pier and 0.6 mi (0.9 km) from History Museum.
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4.3/5
Very Good
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
All 69 Reviews
Surroundings
Airport: Teniente Julio Gallardo Airport
(9.2 km)
Landmarks: Muelle Viejo
(220m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room
5

Standard Double Room

1 Queen bed
Non-smoking
Private bathroom
Telephone
Clothes hangers
Towels
Room Details
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Superior Room
3

Superior Room

1 Queen bed
Non-smoking
Private bathroom
Telephone
Wi-Fi in room
Towels
Room Details
Check Availability
Standard Twin Room
6

Standard Twin Room

2 Single bed
Non-smoking
Private bathroom
Telephone
Clothes hangers
Towels
Room Details
Check Availability

Guest Reviews

4.3/5
Very Good
69 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Average for similar properties in Puerto Natales
Most Mentioned
AI Summary
The hotel's prime location near ferry terminal, city center, and beaches is convenient. Guests appreciate the modern, clean rooms and friendly, helpful staff. The breakfast is also praised for its quality.
M‍i‍c‍h‍a‍e‍l‍ ‍L‍u‍d‍w‍i‍g
January 15, 2024
Visually well-kept hotel. Technically everything is fine. Breakfast unfortunately very minimalistic and not tasty. Of the egg dishes, only cold (!) scrambled eggs, which can be warmed up in a hot water bath upon request. A very noisy hotel is often booked by travel groups. Our nights were sleepless as a group was drinking alcohol and causing a lot of noise in the rooms and general areas. Hotel employees did not respond. If you need peace and quiet, avoid the hotel.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 12, 2024
A very new hotel. The room is a bit small but clean and tidy. The location is good, very close to the beach and not noisy. There is no hair dryer in the bathroom, but you can borrow it from the front desk. Quite a satisfactory accommodation experience.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 21, 2024
很有特色的酒店,位置也好,離海邊近。房間不大,乾淨衞生,設施齊全。有浴液、洗髮液、吹風機。有暖氣,而且很暖。早餐品種不多,但搭配合理。有困難,前台服務人員很幫忙,感謝。房間裏配備了耳塞,我以為會很吵,其實很安靜。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 10, 2025
Buen hotel céntrico y agradable con desayuno básico y personal muy simpático y dispuesto siempre a ayudarte
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 24, 2024
房間雖然不大 但很温馨 員工都很好 早餐吃得好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2025
As obervações que temos que fazer são as seguintes: - Recepção: Fomos muito bem recebidos pelo funcionário Carlos que sempre nos atendia, sendo muito solícito, atencioso e simpático. Registro ainda que o Carlos auxiliou de forma muito satisfatória, problema que tive em minha reserva, ocasionada por mim mesmo. Resolveu de forma ágil, eficiente e satisfatória. A funcionária Bárbara também foi muito atenciosa e nos ajudou em nossos passeios, assim como o Carlos. - Limpeza: A limpeza era muitoa bem feita, não havendo observações a serem feitas; - Barulho nas dependências: O estabelecimento tem uma rotatividade considerável. Percebi que muitas pessoas ficava um ou dois dias, apenas para fazer passeio full day no parque. Sendo assim, em alguns dias houve barulho de abrir e fechar portas e falando alto de algumas pessoas sem noção, pois existem aviso em todo hotel para que seja respeitado o silêncio. - Local para colocação de malas: O Hotel não dispõe de local específico para hospedar mala, caso seja necessário; - Recepção: Eu e minha esposa, sentimo falta de uma sofá na recepção, para que se pudesse esperar os tranfers e pessoas que fossem buscar para passeio. Apesar de haver uma área externa com cadeiras e mesa, ela era utilizada por fumantes. Como não somos fumantes, muita vezes, optamos por não ficar lá, em razão do incômodo. - Alimentação: Minha esposa é vegana e não tinha opção para ela a não ser pão de forma, frutas e mermelada de famboesa para passar no pão. Poderia term paes veganos, bem como alguma pasta ou bolos veganos que são fáceis de fazer. Na cidade, indicamos a o estabelecimento Pydarum que possui bolos, empanadas e todo tipo de comida vegana muito bem elaborados. Experimentem e verão que não faz diferença dos comuns e se for colocado no café da manhã ninguém irá perceber e irá atender a todos. Até porque o referido estabelcimento faz produtos para celíacos e alegicos, pelo que entendi. No mais, a cidade é mjuito segura, agradável, com moradores muito educados e sempre simpáticos. E os passeios são maravilhosos, com natureza intacta, o que nos permitiu renovar as energias para o presente ano.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 3, 2024
非常不錯,很推薦!
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Services & Amenities

More Amenities
Internet
Parking
Parking is available Off-site parking.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 30
When you a stay at Hotel Big Sur in Natales, you'll be near the airport, within a 5-minute walk of Última Esperanza Fjord and Costanera. This hotel is 0.5 mi (0.8 km) from Old Pier and 0.6 mi (0.9 km) from History Museum.

Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area.

Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Big Sur?

The check-in time at Hotel Big Sur is 14:00-23:00 and the check-out time is 11:00.

Are pets allowed at Hotel Big Sur?

Unfortunately, pets are not allowed at Hotel Big Sur.

Does Hotel Big Sur provide breakfast?

Yes, guests at Hotel Big Sur can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at Hotel Big Sur?

Prices at Hotel Big Sur are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Hotel Big Sur?

Teniente Julio Gallardo Airport is the closest airport to Hotel Big Sur, and it is about 10 mins from hotel by car (9.2 km).

What is the cancellation policy for Hotel Big Sur?

The cancellation policy for Hotel Big Sur varies depending on the type of room and booking conditions.

About This Property

Nearest AirportTeniente Julio Gallardo Airport
Distance to Airport9.16KM
Average Price FromNZD200
Hotel Star Rating3