Hotel & Beach Club Ojo de Agua
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1 night
1 room, 2 adults, 0 children
All properties in Puerto Morelos
Hotel & Beach Club Ojo de Agua
SMZ 02, MANZANA 02 LOTE 17 EJERCITO NACIONAL, Puerto Morelos, Quintana Roo 77580, Mexico
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Amenities
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Horse Riding
Massage Room
Parking
Airport pick-up
All amenities
Property Description
When you stay at Hotel & Beach Club Ojo de Agua in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. This beach hotel is 12.3 mi (19.9 km) from Moon Palace Golf Club and 13.2 mi (21.2 km) from Maroma Beach.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.3
Service7.2
All 102 reviews
Surroundings
Airport: Cancun International Airport
(26.8 km)
Landmarks: Bliss Diving & Snorkeling Adventures
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Room, 2 Double Beds, Partial Ocean View
2 Double bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
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1
Deluxe Room, 1 Double Bed, Partial Ocean View
1 Double bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
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7
Deluxe King Room With Ocean View
1 King bed
Non-smoking
Towels
Desk
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4
Deluxe Room, 2 Double Beds, Garden View
2 Double bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
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5
Deluxe Room, 2 Double Beds, Ocean View
2 Double bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
3
Deluxe Room
1 King bed
Non-smoking
Refrigerator
Towels
Desk
Iron and ironing board
Check Availability
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Guest Reviews
7.2/10
102 reviews
Verified Reviews- Cleanliness7.2
- Amenities7.2
- Location7.3
- Service7.2
Average for similar properties in Puerto Morelos
AI Summary
Located on a superb beachfront, the accommodation provides easy access to amenities and attractions. The staff, particularly the young lady, is exceptionally friendly and helpful.
Guest User
June 15, 2024
Finding this place is a nightmare unless you know where to go. Google and Apple Maps is wrong and I drove 20 min up and down the streets trying to find where to go. Finally got out and walked and found the place! The first room they gave me smelled like mold and the ac didn’t work. The next room was much better but the floor was wet and the room felt damp. After turning the ac on and going to the beach, which is steps away, I came back to a nice cool room. Pool was nice for a dip after the beach. Restaurant next door had a wedding that went far into the night with loud music and I had to be up at 4 am so wasn’t happy about that. Bring ear plugs! Beach is right in front of a reef you can swim out to for free!
Guest User
January 20, 2024
The hotel room was very unkempt, there is a lot of humidity on the walls, curtains, and walls.
A lot of humidity, mirrors, and a very deteriorated bathroom.
The only advantage is that it is right on the beach, and the nearby restaurant is very good.
Original TextTranslation provided by Google
VIRGINA
May 19, 2025
DO NOT BOTHER WITH THIS Place! Property not taken care care of, what’s supposed to be a closet turned out to be a closet covered in plumbing tubes, only one power outlet in the room & it didn’t even work! Ants eating dead spiders, the curtains extremely dirty! This place is MOST DEFINITELY NOT WHAT IS LISTED IN THE PICTURES! We lost our reservation with NO REFUND and not even offered to be moved to another room. So disappointing,.
Robert
May 20, 2025
This property is in a great location and does have a beach club and restaurant
However, be aware that the actual hotel itself is in terrible disrepair as evidence by crumbling Stucco pour shower pressure and very basic furniture
If you’re looking for a budget hotel in Puerto Morales, but you’re willing to spend a little more money there are better options available
michelle
May 7, 2025
Construction in the middle of the night with chainsaws. Reception of no assistance. Rude restuarabt and beach club staff that prioritizes non hotel day pass guesrs iver hitel guests and attempts to charge hitel guests for chairs. I was promised a refund but was never able to contact a manager and recieved nothing. Beautiful beach but too much hassle and security issues.
michelle
May 5, 2025
I unfortunately had a terrible experience at this hotel during my 8 night stay between 24 april and 2 May 2025.
On my first morning i was advised which beach chairs i was permitted to use. One hour later another staff member advised me i had to leave my beach chair as she had a reservation of non hotel guests arriving. Despite there being many ither chairs available, she insisted i abandon my chair. This was reported and i went to an another area of the beach for a chair.
Upon arriving in this new area, the male worker informed me i had to pay for a chair.i advised him i was a guest and showed him my bracelet but he insisted i had to pay him to use the chair. This hapoened two days in a row.
My hotel room was directly above the beach club restaurant and i overheard the waitress say she could wait until the lady (myself)leaves the hotel.
On my last three nights, there was massive construction in the middle of the night consisting of chain saws, drilling and hammering. The times were between 11pm and 5 am. I have videos of the 3 separate nights with construction as i had to go to the lobby in the middle of the night as a single female and no assistance was provided.
Despite my complaints and contunied requests to speak with a manager, i was told the manager would not arrive until after my check out time. After i checked out, the hotel did not reponse to a single message, call, or email. I am disturbed by this and will be seeking legal action. Please beware of this prop
Robert
May 3, 2025
Great location on the beach However you get what you pay for
The property is a budget hotel, and I can honestly tell you that the hotel itself not the beach club is in terrible condition in the need of major repair
The rooms are very sparse and my bed had one cover sheet on it
In addition, it took approximately 30 minutes to take a shower because all the holes in the showerhead were clogged, except three, which I heard is a common theme throughout the hotel
I would recommend to anyone thinking of going to beautiful Port Morales to consider other lodging, even if it includes additional cost
Patrick
May 1, 2025
We loved our first impression. Great view of beach and water. But, the sheets are old, the shower has no hot water and very little pressure, there is no water, no coffee and very noisy at night. They actually had a team of workers start at midnight tearing up a deck at the restaurant next door. They did not stop until after 3 30 am. So much for sleeping.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Horse Riding
Off-site
Massage Room
Parking
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Additional charge
Children's Pool
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Exclusive Beach Area
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Transportation
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Luggage Storage
Languages Spoken
Spanish
Food & Drink
Bar
Room Service
Health & Wellness
Massage Room
Diving
Horse Riding
Off-site
Snorkeling
Yoga Session
Activities
Exclusive Beach Area
Public Beach
Fishing
Off-site
Public Areas
Garden
Smoking Area
Facilities for Children
Children's Pool
Business Services
Postal Service
Safety & Security
First-Aid Kit
Fire Extinguisher
CCTV In Public Areas
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 10:00–11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$150 (approx. US$8.04) per person |
Adult | Set menu:MXN$220 (approx. US$11.79) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 14
Phone:+52-9983846941
When you stay at Hotel & Beach Club Ojo de Agua in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. This beach hotel is 12.3 mi (19.9 km) from Moon Palace Golf Club and 13.2 mi (21.2 km) from Maroma Beach.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Beach Club Ojo de Agua serving guests of Hotel & Beach Club Ojo de Agua. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Beach Club Ojo de Agua serving guests of Hotel & Beach Club Ojo de Agua. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Frequently Asked Questions
What are the check-in and check-out times at Hotel & Beach Club Ojo de Agua?
The check-in time at Hotel & Beach Club Ojo de Agua is 15:00-23:30 and the check-out time is 11:00.What are the check-in and check-out times at Hotel & Beach Club Ojo de Agua?
What amenities and services does Hotel & Beach Club Ojo de Agua have?
Hotel & Beach Club Ojo de Agua has the following amenities and services: Shuttle Bus Service.What amenities and services does Hotel & Beach Club Ojo de Agua have?
Does Hotel & Beach Club Ojo de Agua have a swimming pool?
Yes, Hotel & Beach Club Ojo de Agua has a pool.Does Hotel & Beach Club Ojo de Agua have a swimming pool?
Are pets allowed at Hotel & Beach Club Ojo de Agua?
Unfortunately, pets are not allowed at Hotel & Beach Club Ojo de Agua.Are pets allowed at Hotel & Beach Club Ojo de Agua?
How much does it cost to stay at Hotel & Beach Club Ojo de Agua?
Prices at Hotel & Beach Club Ojo de Agua are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hotel & Beach Club Ojo de Agua?
Which airport is closest to Hotel & Beach Club Ojo de Agua?
Cancun International Airport is the closest airport to Hotel & Beach Club Ojo de Agua, and it is about 26 mins from hotel by car (26.8 km).Which airport is closest to Hotel & Beach Club Ojo de Agua?
What is the cancellation policy for Hotel & Beach Club Ojo de Agua?
The cancellation policy for Hotel & Beach Club Ojo de Agua varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel & Beach Club Ojo de Agua?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 26.75KM |
| Average Price From | USD114 |
| Hotel Star Rating | 3 |