Hotels Near Lanzarote in Puerto Del Carmen

From start to finish a brilliant stay Great apartment overlooking the sea spacious not 5 star but not paying 5 star prices, very clean an ideally situated in the quiet resort.of you like it lively Puerto del Carmen is only a 15 minutes walk or a short bus ride 2 euros 80 for two.probably the best part about it is dean the manager who was the best host we have ever had and we go away a lot .showed us to our apartment and where everywhere was,we had a small issue with the toilet was loose fixed straight away booked us a taxi as we left amazing guy so friendly thank you we had a amazing time .

I would like there to be a rating between AVERAGE and VERY GOOD, and this hotel was above average, and below very good - there needs to be a GOOD rating- but this is trip advisors fault not the hotels! I stayed with a friend, in a junior suite 2-9th June 2023. Let’s start with the room. We arrived around midday and our room was ready – hurrah- super friendly, knowledgeable receptionist checked us in, gave us a load of info and a map and off we went! The excitement turned into a little bit of disappointment when we realised that instead of the 2 single beds pushed together, as depicted in every single solitary photo of a junior suite, it was one double bed – not ideal for friends holidaying together. The shower was VAST – very impressive but it was let down by the grout on the floor of the bathroom which was grubby and could do with replacing. The room itself was clean, big, and bed comfortable, with air con, tea/coffee making facilities and a fridge. Cleaned daily (except cups etc which were randomly not) – by exceptionally friendly cleaning staff. We had an issue with the bathroom on the first night, whereby we created a paddling pool in the shower room due to a blocked drain! -Quick trip to reception and super friendly Mr fix it man was with us in 5 minutes, fixing the issue, which never reoccurred. The restaurant had a fab selection of differing foods, always something to suit all tastes, and a chef always cooking you up something – eggs/omelettes/fresh fish/chicken etc. Mountains of fresh salad, fruit and bread – and snacks pretty much all day! Restaurant staff were all amazingly polite, friendly, and attentive. Bars were what you would expect of a 3*, local wine, spirits, premade cocktails, and once again amazingly polite, friendly, attentive staff. The pool was lovely and warm, with nice views looking down to the sea – never had an issue with getting a sunbed, but there is limited space around the pool area. I believe the other side of Flora is much quieter if you don’t like 4000 inflatables, and their young owner’s noise. The hotel is on a hill…… very pleasant stroll down, under 3 euro in a taxi back – not an issue at all. With a taxi rank just outside the hotel getting back to the airport was nice and easy to (approx. 20 euro). There was only one real thing that let this hotel down, the entertainment- whilst some of the live music acts were great the male half of the entertainment team (which consists of 2 people), really did not have his mind on the job at all. If you are going to work in entertainment you need to be enthusiastic 24/7, with both adults and kids, or they will lose interest fast. Which I witnessed on several occasions. Don’t put out water polo nets and walk away to chat to another member of staff, not even asking if anyone wants to play, don’t do 1 song at the mini disco, not engage the kids(more than once), and again walk away to chat to more staff members, don’t roll your eyes when someone asks you to repeat a qui

This is our second stay here, came last January and although there has been improvements, not in all areas and cleaning standards have dropped. Firstly the good bits: Pool area and pool bar are beautiful, spacious and clean having recently been refurbished. Staff are very friendly and helpful. Communal areas clean and fresh. Location perfect. The not so good bits: We were allocated a room with disabled facilities firstly , which on the face of it seemed roomy and bright, however the shower/ wet room flooded on the first night, all into room and corridor, the lovely reception lady was helpful with towels to mop up, but the problem was lack of cleaning the plug hole was full of black hair which I had to remove in order to solve the problem.The room had no table or chairs no where to sit and have a drink or snack, no towel rail to air towels, a light in the bathroom on a sensor that went in and stayed on forever it seems. The next morning we moved rooms and the drains smelled, the plug in the bath didn’t drain away and was rusty, the hand rail on the wall was rusty, the shower curtain had seen better days and towels were threadbare. The room was cleaned once which we knew but it was a quick clean as the floor was still dusty and one of the bedsheets had a hole in it.The lampshades above the bed had an inch of dust on them I never felt clean at all , such a shame as the pool area and the rest are good .I know it’s 2 star but needs some attention and upkeep.

Nice looking hotel with a friendly welcome when we checked in. The Room We had booked a sea view, hot tub room. After reading peoples reviews I sent an email before we traveled asking about sun on the balcony. I was told sun is on the balcony for half the day and we accepted this. This was not true and the balcony did not get any sun. The hot tub is more like a bath and you are overlooked by street passers by. Certainly not worth the money and only used once. The bath took around 45 mins to fill up which is hardly positive for the environment. Tip - room only sea view with open roof balcony. All inclusive? At check in offered all inclusive for €59 each per day. We declined and the best decision we ever made. The hotel is perfectly located and you have a huge range of bars, restaurants and shops on our doorstep. The average large beer cost is between €2\3 and a good quality steak €17 Tip - 100% not Restaurant Nightmare. Total lack of staff full stop. Breakfast. Wacky races. 1. Fight your way into the seating area. 2. Find a table that is not piled high of dirty dishes. 3. Find staff to locate cutlery and a cup for coffee and glass for juice. 4. Only 2 coffee points so wait in a long line then read instructions to work the machine after a time give up and use the filtered coffee next to the machine. 5. Enter the food area and join another long line of grumpy people waiting for the single member of staff servicing eggs, omelettes and pancakes. Very narrow area that also houses bread. 6. Return to table stressed then listen to death row music over and over again. Dinner. Much the same with rather bland similar food each day. Still searching for a table, then hunt down service for cutlery, and drinks. We complained most days as it was simply terrible and very stressful. We got an hour in the spa area which does not cut it. We stopped going as we started and ended the day stressed. Pool areas Very nice. No issues. You can however see the same people reserving a bed at 7am! Seriously they had no shortage. No one to stop them and insufficient staff in any case. Location 10/10. So very central So in short. Nice hotel but major issues that need to be resolved. We go away to relax and this whole situation was wholly unacceptable

Located in a good place, around a lot of diverse restaurants and restaurants, nearly interesting beautiful beach Playa Chica Good breakfast terrace (pizza, warmed in a tea-to-be with tea and beautiful sea-ocean view) The kitchen corner of the common use is equipped with all necessary - refrigerator, HC, teapot, capsule coffee-car (true without capsules) The main shortcoming of course is the lack of toilet and shower in the room, they are common for several (a little) rooms. No queue At the same time, the washing machine is in the room (at least in my) It will be perfect for you to stay before you leave.

Fabulous hotel. We’re here at the moment and really enjoying it. First time at this hotel. We were upgraded on arrival so that was a bonus, and our apartment is great. The beds are massive and really comfortable, as were the pillows - very important to us!! Nice to have fridge, microwave and tea/coffee making equipment. Lovely power shower. Apartment spacious with a massive terrace - table & chairs & 2 sunbeds. Everywhere and everything is spotless. Pool area is great - I like that the sunbeds have plenty of space between them. There are also sofas along the back in the shade. Great access to beach area through the back gate. There is a book swap library with a nice quiet seating area. Great lounge - the seats are so comfortable, and entertainment from 9 pm every evening. The hotel staff, without exception, are so friendly, efficient and accommodating.. Dining room is good with plenty of choice, and I like that you can eat outside as well. We’ve been coming to this resort for over 25 years and this is the best place we’ve stayed.

This hotel is in a lovely quiet location. It has great amenities including several pools and restaurants. The best thing is the staff who are fantastic, friendly and very helpful. Food is good but not great. We felt they would benefit from including daily specials to boost variety. It’s worth upgrading to Preferred for the access to private pool area and restaurants. One strange thing is that despite being adults only most of the pool areas are very shallow so not suitable for swimming. We would recommend eating at the sushi bar Gotham. The chef is brilliant, very charismatic and makes some fantastic sushi. Our trip went well for 8 days but then the hotel was invaded by a massive group of Americans on a corporate reward group. This turned a hotel that was supposed to be romantic and for couples into a noisy, shindig. The noise levels increased with the alcohol consumption from late afternoon until late night. It was a very disappointing end to what had been a lovely holiday. Surely a hotel that advertises it is for couples should not be offering mass corporate stays.