Aparthotel Costa Mar

Not a great place to stay.. cleaning not great.. pillows like brick.. cleaner when they come just one knock in door then just walk in.. food disgraceful cold chips and whatever meat they serve wouldn’t recommend at all .. staff a bit hit and miss ..Rachel was a lovely girl very friendly and helpful but others just rude ..

Basic room facilities but kept very clean. Lovely helpful staff and the setting is handy for local restaurant's and bus/taxi stops. View from our balcony to the sea was good too. It was a shame that the poolside snack bar shut so early and did not open daily. Enjoyed the peace of the area and the ease of the walks around it.

Arrived as a couple for the 2nd week in September. Booked last minute so didn’t know what to expect. Had read mixed reviews, especially about the food being poor or cold - total nonsense. We were half board so got breakfast which was limited enough if you were expecting a full fry every morning but plenty of fruit, yoghurts, cereals, eggs, bread, juice, etc. The dinner never failed to impress - a couple of hot choices every night - chicken, pork chops, lamb, turkey, beef meatballs, pasta, fish and plenty of salad. Chips most might. Also soup, rolls and plenty of cakes and ice cream. Great value! The menu can be quite traditional and not very child friendly if you have a fussy eater expecting pizza and chips. The only complaint I would have is that you have to pay for bottled water with your dinner - €2 a bottle each which is not expensive but I would have thought the water would be free. All drinks go on your room bill and are payable on checkout. The pool area is lovely - very clean and no sun bed wars that we saw. The pool is split in 2 with a deep section and a shallower section. Only downside is the pool bar - very expensive at €4 for a pint of Tropical and €5 for a pint of Magners. This compares badly with most other bars. The pool snacks seemed reasonably priced. Had a one bed apartment in block A on floor 3. Had a huge balcony overlooking the road and fabulous Pocillos beach. The apartment was typical Spanish style and spotless. It was cleaned 5 days out of the 7 we were there. The staff are the real success of this hotel - from reception to the restaurant to the pool bar to the exceptional cleaning staff. Everyone was most friendly and efficient. The hotel is set out in blocks in a horseshoe shape - our block was at the front while others go around the back of the pool and reception. There are no lifts so request ground floor if needed. There is no air conditioning in some apartments but the website does say this. You can pay for it in certain apartments - we just opened the patio doors and a window in the bedroom, which had a mosquito net to keep out the bugs. (Didn’t actually see any!) The hotel is in an ideal flat location. Great walks to the left to Matagorda or to the right to the main *****. The beach opposite is pure class! There is a huge Spar next door and a very handy pharmacy. A few restaurants but nothing hectic in our view. Please remember that this is a 3 star hotel. It certainly lives up to that and more. Folk should not expect or be critical of things that you would find in a 4 or 5 star hotel that the Costa Mar doesn’t have. We have booked to return as a family next June.

Don't like giving negative reviews but the costa mar does not have alot going for it. Cleaning was hit and miss no fresh towels for 5 days had to go to reception for clean ones. Big rooms but badly in need of update so old and dingy no comfortable seats, pillows like sacks of spuds had to go and buy my own. Food was same every day was cooked well but chicken rice pork and chips soon gets boring. Pool area was OK and reception staff we're good. Would I return no not until it has had a revamp.

Another fantastic stay at Costamar hotel, this was our 3rd visit here and already looking to book September/October. We visit the island as often as we can and will always look to book this hotel as we like it here and restaurants are near by or more just a short walk away. Everyone we spoke to around the pool seemed to be enjoying their stay here. We was in ‘block A’ this time and room was clean and tidy but like in my previous review of the place the furniture is old fashioned and has seen better days but didn’t bother us as we wasn’t inside the room for too long as we went by the pool or relaxed on our balcony. The pool area is kept tidy and clean but pool is cold in these months i guess however we went in a few times and other people was using the pool too. Cleaners came in the room around 4 or 5 times during our week there. The guys on reception are extremely helpful and friendly and was great to see David on reception again 😃 For the price we have payed staying here id definitely say its great value for money, remembering it’s a 3 star hotel 👍🏼

Can not fault this place we arrived staff were great we had 1 bedroom apartment with balcony and terrace. Rooms cleaned daily outdoors gardens well looked after breakfast has everything you need. Have seen people complain about the showers not being powerful but that didn't bother me. Small swing park for kids lots of buckets and spades to play in the sand and never that busy when we were there. We have been in lanzarote 2024 3 times this year and was the best location for us as a family it's not hilly not to busy can walk to matagorda and walk into the busier part of puerto del carmen. We have re booked costa mar for Christmas new year we enjoyed it here and the amazing views from our balcony