H10 Tenerife Playa

Just returned from this hotel. Great location and very clean hotel. Took a while to check in but staff were friendly. Luckily 3 lifts as we were on level 8. Great sea views. Cleaners were amazing coming in every day... very friendly and hard working. Showers were fantastic with hand wash, body lotion, shampoo, conditioner and shower gel in pumps....all was nice to use. There is a fridge in the room but that is it. U either take a travel kettle as I did but my son paid for one which was 25 euro for duration of stay....he did get crisps, juice, can pop, lots of tea, coffee and milk sachets but still quite pricey. Breakfast was lovely with huge variety of foods to suit everyone. Lunch had a good selection. Evening meal was ok. Couple nights were hit and miss so decided to eat out. You can only help yourself to drinks for breakfast...lunch and evening meal they seat you and take drink orders....had to move couple times as sun was blaring in window seats and too hot. Good variety of drinks and staff work hard. (Taimi was amazing with every guest...bubbly and chatty as her English was very good) So many fantastic cafes and restaurants close by. *************** POOL AND POOL BAR..... a big negative. Unless you go privilege don't expect to get served very quickly and they get priority for the sunbeds.....Pool area very small and quite shaded so used Lagoon across the road for 5.50 euros...well worth it. Basic pool food....waited 20 mins for a coffee a few times while there as staff were busy pampering P guests !!!!!!!!!!!!!!!! was not impressed and made me quite angry as we paid a lot of money to go all inclusive to this hotel....... Location is fantastic...straight outside to seafront ( tiny beach and rocky !!!) lots of surfers. Shops, restaurants and cafes on your doorstep. Lovely for an evening walk along the front as great atmosphere......and felt quite safe walking on my own. If it wasn't for privilege choice I would definitely return but becasue of my own experience that will not be happening sadly.

Very slow check in by disinterested surly receptionists. Room adequate and bed comfortable, cleaners do an excellent job with a smile. Food distinctly average and no better in speciality restaurant. Bar service under staffed resulting in very long waits to be served. On a positive the location is excellent , pool area is clean with plenty of beds (unjust don't date move them!). The wristband door card is a great idea but then you get an actual safe key which seemed odd. Entertainment was a mixed bag. Will definitely not be returning.

Excellent entertainment during the daytime - Raoul is a gentleman and exceptional at his job. Orlando also very friendly and fun. Keep up the good work boys! We enjoyed the Poolside entertainment and the activities - particularly shuffle board and archery 👌🏻

We upgraded to a junior suite,and room view towards sea was great, huge balcony for hotel standards. Room was good although tired in appearance, skirting boards and paintwork. Cleaners were good coming each day after 2 pm.restaurant was hectic at early serving Which started at 6.30 pm. Certain nationalities queued from 6 pm, not naming names. Food acceptable, but not great . Variety was good for vegans and veggies but lacked that extra quality. We ate out two nights out of 8 to get that variety. Staff polite, maitre de, was officious at times, more like a bus stop conductor. Overall I will give hotel a 3 .5/ 5. Not a four. Needs updating tweaking in parts, probably won’t visit again