Fergus Puerto de la Cruz

Great experience, relaxing, lots of variety in the restaurant. We stayed for six nights, and ate in the restaurant for every meal. There was always plenty to choose from, whether breakfast lunch or dinner. Special shout out to Daniel A who made our experience wonderful.

Positives: •Rooms are clean and a decent size for what we needed. Come with a bath and shower, mini fridge and a safe which you have to pay for. •Pool wasn’t too busy. •Location was good. Shop opposite road, shops down towards the beach, nice restaurants around. •Staff on reception, maids and entertainment were very kind and helpful. Negatives: •Food was the same everyday. It was nice for the first 4 days but the last 3 days they seemed to run out of everything and most the food was all the same. •The location was very hilly so keep that in mind. And it’s often overcast most of the day so if you are just coming for the sun go to the south of the island. •Whilst we stayed there was 150 students staying here. We were told they would be no bother and would have seperate meal times but we saw no proof of this as no matter what time we went to eat they were around. They caused a lot of noise at the pool and their teachers had no control over them. •The drink options are a bit poor as a lot of the alcohol isn’t included in your all inclusive band. Excursions: •Whilst we stayed we went to Loro Parque which was only a small train journey away which is included in the ticket price of €48 ish or you can get a twin ticket with Siam park for €75 ish. On arrival seemed very busy but once in the park you couldn’t tell. Make sure you get to the shows 30 mins before as they do fill up quick. •Siam park gets busy quick and is over an hour away on the bus! The transfer price was €24 each. If you want a fast travel pass buy it before you go or get there atleast 30 mins before opening as they go really quick. •We also did a Gran Canaria experience which was €120 it was very good but a lot of the day is spent travelling.

We came for 10 nights and our stay was good. My only negative would be the “all inclusive” having very limited drinks. But other than that I was happy. The entertainment team Pablo and George were fantastic. Barman Carlos was great and the reception team were very helpful. The team in the restaurant were lovely too.

Just had a week at this hotel. Hotel was very clean and staff seemed lovely too. The reception had a funky smell most evenings, like a sewage odour. Lifts only had 2 working out of 3 and they took forever to come. Rooms were very clean and comfortable. The only downfall was the food…..the food was awful, always cold and food mushy and overcooked. The food options were disappointing, I dreaded going for my evening meal, so ate out a bit. Location was good if your up for walking, very steep roads and loads of steps. Also 1 day of sun in the whole week 😩