Hotel Las Águilas Tenerife, Affiliated by Meliá

very nice breakfast. pool and other sport areas in very good conditions

Don't get me wrong back in the day this would have been classed as a four star hotel however, it is very dated in the rooms needs updated ... No coffee tea facilities in your room you have to hire kettle, utensils crockery which is ridiculous in this day in age... The hotel is cleaned well and the majority of staff were absolutely lovely... Breakfast is what you would expect for all inclusive however, a bit more imagination is required for lunch and evening meal it was pretty much the same... Maybe different themes on different nights would be an idea. The coffee machines in bar area were locked early in morning so for anyone looking for a coffee fix had to wait until breakfast... Entertainment area could be better as not a big space ... If you are looking for a walk go down the back of the hotel you can walk safely to down to the town as you are a bit isolated at top of hill this will approximately take around 30mins, much safer than the opposite side. There is a shuttle bus that runs to and from the hotel at certain times of the day. The views are amazing though

Overall nice hotel, friendly staff and spectacular views. We stayed all inclusive which is a little confusing at first. You have the choice of only 1 restaurant for breakfast and evening free of charge, there is a alacarte Italian restaurant available with 20% discount to all inclusive guests in the evenings. Lunch you can dine at restaurant or pool bar which has snacks including, pizza, burgers, chicken nuggets, chips, toasties, salads (all included with all inclusive). Evening food did change each night with chocolate fountain on 1 night of stay. Some cocktails included with all inclusive but not all, same goes with spirits and liqueurs only local spirits included. All soft drinks ie, Coke, Fanta, Sprite, fruit juice (not fresh) included with all inclusive. There is ice cream pots available from pool bar included but branded ice creams you still need to pay. Location wise, spectacular views just slightly remote for those wanting lively atmosphere. Shuttle bus very reliable and free to take you into town. There is a nice shopping centre over the road but will cost around €10 to get to due to road layout. It’s the same to get back from centre of town in taxi also. Lots of bars and restaurants in Puerto de la Cruz. Towels are available to hire with a refundable deposit for the pool if tokens returned at end of stay. Gardens around pool area are immaculate however the Pool doesn’t allow inflatables which didn’t please my kids, you can however take an inflatable ball. It was easy to get a sun bed no need to reserve beds and we were a group of 9 and we all got a bed easily. Room layout we had a sea view suite which had a lounge which they converted sofa to a single and placed another single in for 2nd child, seperate bedroom with very large bed, large bathroom with whirlpool bath. Aircon only worked in bedroom, lounge was broken, same was the case for other rooms booked which wasn’t great. Our room was 320 and view was amazing. Will say the pool had very sharp surroundings believe it’s to stop slipping over but not the most comfortable to sit on the edge of the pool. They have a larger adults only pool for over 14 year olds which is the one with the large waterfall.

Las Aquilas is 10/10 for the service and experience alone. Perfect for our pre-xmas relaxing stay. On check- in, You get a QR code which gives you a folder containing all the information you need about the restaurants and facilities. Would love to see the minibus timetable included in this too. We stayed in a premium room, 519. It was spacious and spotless, with great views over the pool and out to sea. Rooms could do with an upgrade but I would stay here again for the comfort I felt here and the cleanliness. The kettle was descaled, coffee machine clean - rare in many hotels and the mini bar was included and refilled during our stay. We had a kitchenette but no equipment so assume this is an add-on to the room. On arrival, we had a chilled bottle of cava, some dates and a sweet treat, sliced fruits and a jar of sweets- a very welcoming surprise. Also had a rose in the bathroom and living space which they changed throughout our stay. Toiletries were included but they added Complimentary rituals products - That's my favourite brand so I was super happy! Also gave us a bath bomb but we didn't try out the bath. Bathroom had whirlpool bath and great shower, also a bidet. Didn't have an extractor fan, my only concern but was okay for 3 days. Beds and pillows were super comfy. Great wardrobe space, beach towels were in there too, which we loved. All towels were changed nightly, we were also given canned water and mini chocolates nightly, which just added to our overall experience. And the doorbell made a huge difference, it saves you guessing if someone is at the door. Room didn't come with an iron or a board but you can borrow a steam iron from reception leaving a €40 deposit. No problem because your card is already on file so we returned with no issues or charge. Big balcony but would have loved a sun lounger or even a swing chair to make use of the space. I would have also appreciated a bin in the lounge area fo the room. The hotel provides a Free minibus service to and from Puerto del la Cruz, a City centre with shops bars, beaches and an outdoor pool complex. This was great and made it easy to explore as the hotel is on a steep hill. We also used the hotels cab service in the evening which cost around 10 to 12 euros to go to Puerto del la Cruz. On the ground floor there is a Pay per use washer and dryer, its self service. Not sure about soap but there is petrol station at the bootm of the hill and a lidl not too far away. The hotel grounds are beautiful, its December so weather is lovely late morning/afternoon, cool evenings but still comfortable. The adult pool (14+) was freezing but felt much warmer sitting in the loungers there than at the main pool. However the main pool was warmer, still cold but enough o take a refreshing dip after sunbathing for a few hours. We spent most of our time at the adult pool, peaceful calm quiet, great views. Wish they fixed the swings. We did breakfast only and the premium breakfast ticked all the boxes,

Very mediocre, disappointing really, misplaced my sun glasses on day 2.. Nobody was interested.. Which seems to be the theme .. Hovered over while finishing my food, denied entry to the restaurant at .9pm on Thurs it took me 2hrs to walk back from the centre, its, very far away, I'm like phew and there like tight lipped semi smile.. Food first 2 days was delish then poor then inedible. Red bloody pork and unchewable beef flavourless sad really. Refused entry today so no data.. There where a couple of lovely people.. Egg chef nice switched on, cleaners nice switched on... every one else is in a trance