"The hotel is very good. I have been to three cities and this is the best. The service is very good. They even rolled up my charging cable, arranged my face towels, and hung my clothes. If you want to use a computer, you can also use the hotel's Apple all-in-one computer. There are special rooms with computers and copying services."
"Reserve with animals, mentions communicating with the hotel for the cost, I communicated mentioned cost of 480 per animal stay and arrived charge of 350 per night, did not respect the information provided by phone, The lady who attended was night Thursday and mentioned that policies are different in the application than in the hotel and that it was the only way they accepted the pet, in a good restaurant service by the specific staff of Mr Marcelino who is the turn of the afternoon , he gave guidance and accessed you treat, sad that the portions are very small for the cost, and have very good season , The pet could only walk in the room and green area being a petfriendly hotel did not allow it in all its facilities, gym only has walking handle and static bike, very good place for accommodation**** but definitely needs to improve your policies , The treatment of your reception staff and the completion of the petfriendly ."
"Very good service from the staff. The cleanliness was quite good. The restaurant offers a few dishes, but I found the food and service to be very good. The breakfast is somewhat limited, but good. The gym is well-equipped and quite spacious. I would return."
"The hotel is pretty good. The breakfast buffet is also great. The only thing is that it is too biased. There is no food in the annex, so I can only go to the hotel restaurant. I ordered something like petals, taco, it’s hard to say"
"Very comfortable and spacious room, with modern finishes. I spent very little time there because I only used it to get to sleep; However, everything was very good.
Breakfast is included, and although it is nothing outstanding, it seems adequate to me.
Overall, the hotel is quite well maintained and very clean looking. Widely recommended."
"I stayed at the Marriott Puebla Las Ánimas during a business trip to México and booked the Classic King Room. The experience was smooth and professional from check-in to check-out. The room was spacious, clean, and well-appointed—perfect for unwinding after meetings. I appreciated the comfortable king bed, reliable Wi-Fi, and quiet ambiance, which made it easy to focus and rest. The hotel’s location is convenient, with nearby restaurants and shopping options. Staff were courteous and attentive, and the breakfast buffet offered a solid variety. Overall, a dependable choice for business travelers in Puebla."
"El hotel es una belleza, Karen nos recibió increible, la cama super limpia y muy comoda, el aire enfria super bien, la red excelente, agua caliente de inmediato, las instalaciones maravillosas, la pantalla y aplicaciones muy buena, excelente ubicación y nada de ruido.
El detalle que al meterme a la cama y antes masajear un poco mis pies estaban sucios ya que el piso tenia polvo y tuve que lavar mis pies para no ensuciar las sábanas qué son extremadamente blancas, no es algo que en lo personal me afecte y sin duda se convirtió en el hotel ideal para mi estancia en puebla......"
"This hotel is very good, only the second time to take a shower, the water is not hot, it is the first time. The hallways are a bit messy, they have carpeted almost all of them and apparently they don't vacuum very often."
"Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??"
Discover our curated selection of premium hotels in Puebla for your next stay
No.
1
9.0/10
104 review
Banyan Tree Puebla
Hotel near Puebla Centro, Puebla
"Good Location"
Select dates to view prices
No.
2
9.3/10
103 review
Grand Fiesta Americana Puebla Angelópolis
Hotel near Angelopolis, Puebla
"Good Location"
Select dates to view prices
No.
3
9.2/10
106 review
Cartesiano Boutique & Wellness Hotel
Hotel near Puebla Centro, Puebla
"Good Location"
Select dates to view prices
No.
4
8.6/10
101 review
Quinta Real Puebla
Hotel near Puebla Centro, Puebla
"Good Location"
Select dates to view prices
No.
5
8.8/10
116 review
InterContinental Hotels Presidente Puebla
Hotel near Puebla
"Good Location"
Select dates to view prices
Latest Reviews for Puebla hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.5/10
Amazing
MMargaret88CThe hotel is beautiful with great amenities. It has a very nice restaurant on premise; and beautiful outdoor space. It has a decent size pool and Jacuzzi that looked very inviting. I also had a last min spa treatment that was very relaxing. The room was clean, spacious and comfortable. I’d stay there again!
Hotel near Puebla Centro, Puebla 85.7% of visitors choose this area
Price per night from:MYR 302
9.2/10
Great
RRuby8383A perfect stay! I really like the style of this hotel.
The elegant design uses wooden elements to blend pastoral style with colonial style. The aroma in the room is very good, I had a good rest, the sound insulation is good, the room is spacious, clean and brand new! The location is perfect for being quiet in the bustle and within walking distance to surrounding attractions. The hotel itself also has a spa experience with massages that are pretty good. The service staff were very enthusiastic and responsible. When we were leaving the hotel and waiting for the bus, a beggar approached us. The hotel security immediately came to protect us. We were very touched! Highly recommended!
Hotel near Puebla Centro, Puebla 85.7% of visitors choose this area
Price per night from:MYR 457
9.2/10
Great
__shair800131****Located in the historic old town and very convenient for city walks.
If you can live on the third floor, you can stay quieter, because the downstairs feels like a youth hostel. Of course, if the bar next door sings at night, all the guests will have to listen and enjoy it until midnight
Hotel near Puebla Centro, Puebla 85.7% of visitors choose this area
Price per night from:MYR 42
9.1/10
Great
SSER AletzeGenerally good. Including that they have a lactose-free milk option at the buffet.
The person who was outside only told me where the reception was - which was closed - but with both hands occupied by the suitcases, it is difficult to open it (since it has a knob) and they do not help you open it despite seeing that you have your hands busy, I considered it a minus point to the hospitality.
It would be nice if there was a plaque explaining what the hotel was previously. What is that chimney and what was it used for, etc., as well as they have signs of what the fauna is called.
Thank you.
Hotel near Puebla Centro, Puebla 85.7% of visitors choose this area
Price per night from:MYR 222
9.1/10
Great
MMariana A.The overall experience was really good. The only incident was the death person outside the hotel. the moment was scary, but nothing that the hotel was responsible for. Stroke I believe, one employee shared the information.
The roof top bar was very nice and relaxing. Miriam the server that night provide an excellent customer service.
Hotel near Puebla Centro, Puebla 85.7% of visitors choose this area
Price per night from:MYR 385
9.0/10
Great
AAnonymous UserThe window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better.
The elevator is very old and slow.
The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.
GGuest UserThe Hotel was Very Clean and Safe!! The location was one block away from INM where i had to go to get my permanent residency here in Mexico. The staff was very friendly and helpful. The room didn't have A/C but they brought me a very nice Fan. If i ever need to go back to that area of Puebla i will be staying there again!!
MMonicaPros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi.
Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.
Hotel near Puebla Centro, Puebla 85.7% of visitors choose this area
Price per night from:MYR 154
8.4/10
Very Good
海海婕📍The location is really good, you’re btwn Angelopolis and Juan Pablo II
👩🏻💻in my experience the reception was not good, the girl in front desk was unfriendly, you need to do your own check in (scanning a QR) and the lady only give you the key card
🛏️room is very austere, not cozy, looks old; but the bed is comfortable
🚽🚿bathroom is big, has towels, soap 🧼 and shampoo. The hand wash basin has mold and the shower floor was wet
🅿️ Parking is ok but is not only for hotel guests, which makes you feel a bit insecure.
Hotel near Angelopolis, Puebla 14.3% of visitors choose this area
Price per night from:MYR 211
7.8/10
Good
SSARA GABRIELAService was excellent, I had an early check in and the reception was able to?accommodate me without any trouble. Breakfast is simple but really local and tasty!
The rooms are spacious and clean, the bed linen was fresh and the bathroom was always spotless.
It's not a fancy hotel but absolutely everything you need and more for short convenient stays in the heart of the city.
I felt safe walking around the area and there's a lot to do if you're interested in doing city visits etc.
Of all the hotels in Puebla, which hotels have the highest user ratings?
When travelling to Puebla for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
Casa Jurado Mx, Choco Hostel and Cartesiano Boutique & Wellness Hotel
are popular hotels with high ratings, making them good choices for your trip.
At what hotels in Puebla can I try local breakfast foods?