Palais de Mahe - a CGH Earth Experience

Palais de Mahé Expensive hotel but not a luxurious experience. When I booked 3 nights at Palais de Mahé I was expecting a top and unique experience. A couple of points have been contributing to my below par level of satisfaction - 3 days without wifi in our room despite asking the reception for addressing the issue. Was working only in the restaurant and lobby. Not acceptable in such a property. 4G was even not working in our room. - Lack of personal touch making a hotel unique and classy. When having a tea next to the pool, there was no biscuit/sweets when even basic places are providing this small add on. No flowers in the room, only one armchair for a double occupancy room. - Breakfast: ok but nothing great for such a supposed to be top range hotel. Very narrow choice of marmelade, average quality bread basket including no French bread (only toasts on request) in a city where French bread is easily available. Croissants were not excellent when u can find very good ones at Bakerstreet, an address itself recommended by the Palais de Mahé's reception as potential a place to have coffee with Danish pastries! - Transfer to Chennai Airport done in a car without Air Conditioning. We have been informed at last minute that AC was not working giving us no opportunity to ask for an another one. Having said that the staff was doing its best to help us and was very friendly. We have been under the impression that this hotel is managed by real estate/interior design specialists BUT not by experienced hospitablity experts.

Quality hotel, beautiful room, great service..good food. The rooms are wonderful , the staff are friendly, attentive and good company. Breakfast is excellent quality and great choice. All this Veeraragavan is the best Gin Fizz maker in India 🇮🇳. Fantastic stay

We had a wonderful stay at this delightful property . Our room had an enormous terrace overlooking the pool. Big shout out to absolutely all the friendly team who made us feel so special .we ate every meal during our 3 day stay on the rooftop terrace , the food was exceptionally good . This hotel is so popular everyone has a selfie outside ! Would definitely recommend a stay if you are visiting Pondicherry.

This was the first stop of our New Year trip to India, staying in CGH earth properties. Situated in the heart of the French Quarter of Puducherry, Palais de Mahe is a short walking distance from the beach. The hotel is so beautiful that people take selfies of themselves outside the front door. In keeping with the overall appearance of the hotel our room gave the feel of French architecture and was spacious, with high ceilings. Amazing appearance and comfort. Of the many highlights the pool and restaurant that is situated on a terrace, deserve a mention. The food in terms of quality and variety was exceptional. What impressed us the most was the staff and the quality service they provided, it was just excellent. From arranging airport pickup/transfer to a visit to the Auroville Matrimandir (Golden Globe) we felt in good hands. We couldn’t have picked a better hotel to start our holiday and celebrate the New Year.

As part of our 2 night stay at the Palais de Mahe we enjoyed a great market visit guided by the Hotels chef Kathii and a brilliant master class on the cooking of 3 South Indian recipes. This was led by Assistant Chef Jadagesh, whose personality and teaching approach made the whole morning extremely enjoyable. Our culinary efforts were then served to us as part of a delicious 4 course lunchtime feast. Delicious!! A very worthwhile experience for all foodies.