Guest User
August 12, 2022
Extremely disappointed with the room. We had booked a suite for 3 people. The suite we were given is under the roof, there are many stairs to climb with luggage, and no one helped us. The room has no charm, no decoration, no carpet, no plant, no touch of color, no carpet unlike the photos, it is very ugly and impersonal (there is just 1 painting in a room). It's all beige and brown. For a 3 star hotel, this is not acceptable. This is the ugliest room (and I waited for my anger to subside before writing this review) that we had during our entire stay in Slovenia. The shower door closes poorly, and there is nothing to hold the shower head. You have to hold the shower at all times. The air conditioning is very noisy, the wooden floor makes a lot of noise when you walk. As soon as we saw the room we went to reception, we were offered the other room under the roof (there are only 2 on this level, the others are accessible by elevator), it was also ugly , as well as a small suite with a small bed (ok with a child, not for an adult). There were other suites on the lower level, each with a name, but they were "reserved." I asked to report my disappointment to the manager, but no one came to see us during the stay. Aside from the room, the breakfast is OK, the receptionist is very friendly, and the rest of the hotel is well decorated. We were unlucky! But I don't recommend this hotel, or else choose another room!
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