Residence Inn Provo North

Consistently praised friendly staff, comfortable spacious rooms with kitchenette. Simple tasty breakfast options, convenient location near Provo River Trail, restaurants, BYU campus, and shopping.

Shower tiles have black molds, asked the front office to gave it clean but still remained. Towel rack fell in the middle of the night. Dishwashwer leak water when used. AC unit very noisy you can hear it all the time. Carpet srains. Breakfast thesame for my whole 5 days stayed.

It was frustrating that the rooms are advertised as being able to accomdiate many adults having 2bedroom options for rooms. However the beds were smaller than queens (my mistake for not verifying), they charge for cribs & rollaway beds, the shampoo and soap were completely out in the bedroom attached bathroom, only 1 roll of toliet paper was provided, and there were questionable stains all throughout the room. The hotel itself is older and the staff was great, but the stay overall was very medocore considering local hotels nearby. The neighbors shower was so loud it woke me up at 5am. Both alarm clocks wouldnt stop going off at 6 in both rooms. Then the poor breakfest staff only had 1 women handling the crowd on a sunday morning. She was trying her best, but a weekend crowd really should have had at least 2. Things were repeadity empty. Additionally, for the size of this hotel and its advertiment of large rooms, the hotel pool was very very small, only able to allow 16 people. There is also no hot tub.