falezel2020
March 6, 2025
What a lovely old traditional hotel! Our room was really spacious and the beds were SO comfortable. It was quiet and we always got a really good night's sleep. The reception staff were polite and very efficient, and the bar staff were always friendly - and made the best cocktails I've had in a long time!! The hotel has so much space so, whether you're a family with children, or a romantic couple, there is always somewhere to sit quietly or to join in with others. The views from the hotel are spectacular! The pool & spa area was clean and easily accessible, and there was a steam room as well as a sauna - so thank you!! Enjoying a jacuzzi after skiing, with a view of the beautiful snow and mountains outside, was glorious! The food was good, with just a couple of minor issues (beef was a bit grizzly), but overall we were very happy with it. The restaurant is huge, but the staff work hard to ensure everyone is looked after. Tilla was amazing - so experienced, friendly, and efficient! We certainly want to sing her praises! Also, Emmanuela - who was the sweetest, and so professional. There were others, but these two stood out for us in particular. It was also very handy to have an independent desk in the hotel for the ski school, so that guests could visit them in the afternoon to either book there and then, or if there were any queries. The bootroom in the hotel was very handy, albeit a little tight on space when trying to put on / take off boots, but this is not unusual, particularly in a traditional older style hotel. The hotel's location is fantastic. It's not near the town (a 30 minute walk or mini-bus), but it is SO close to the slopes, chairlift, and gondolas, that you couldn't ask for more! Overall, we were very happy and would certainly go there again!