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Top rated hotels in Province of Palermo

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Ibis Styles Palermo President
3.9/577 Reviews
Borgo Vecchio
For the hotel set by cruise ship, the location is just opposite the pier, and there is also its own free parking lot, which is super convenient. The room is a budget hotel, which is quite satisfactory. The most unexpected thing was the hotel's breakfast, which was hearty, and overlooked the harbour. It's not far from the scenic area, if you can, you can walk along the beach to Sijiaochang and the Royal Palace. We walked slowly for about 45 minutes. Overall very satisfied.
Mercure Palermo Centro
4.4/549 Reviews
Borgo Vecchio
We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!
Ibis Styles Palermo Cristal
3.9/579 Reviews
Borgo Vecchio
Because it is the last stop of the journey, and considering the hotel chain, our vigilance is reduced. When I went to breakfast, I didn't lock the suitcase. When I returned to China, I found that one thousand yuan in the suitcase was gone. I suspect it was stolen in this hotel, because there are lock boxes in other places, and staying here. The RMB in front of the hotel has always been there. I have seen the experience of other people before I traveled. I know that Italy has such a theft incident. I didn’t expect it to happen to myself. I can only blame myself for being too big.
Splendid Hotel la Torre
3.8/550 Reviews
You don't really get much for your money - rooms outdated, very simple furniture. Cleaning is done only on the surface. Staff work hard but under great stress. Sea view rooms are the only option, because with ”garden” view you will only get parking and backyard view. The pool ist nice, but it is hard to get sunbeds and umbrellas since some guests go down early in the morning to put their towels there and then don't show up until noon. Staff not really helpful in this respect. Access to the sea not recommendable for people with light handicap. Fine breakfast with good variety of pastry, fresh fruit. For lunch better go around the corner to the stabilimento (under same management as the hotel) for simple but authentic food at a good price. Dinner at the hotel expensive (100 Euro for two). Waiter told us to better come in September, August is really crowded, no late check-out possible if your flight is in the evening.
Domina Zagarella Sicily
4/558 Reviews
Absolutely would not recommend. Still currently staying in Domina Zagarella (as of 12/09), will update review if necessary. Booked through TUI. Let’s start with the positives. Hotel is clean, bright and has a lovely view from the main pool area. Peppe, boat captain for the boat trips, is wonderful and very knowledgeable. That’s about it. One of the most reoccurring negative reviews I have seen is that of the ‘D Club’, and the segregation that it entails. After trawling through Domina Zagarella and TUI’s website, I couldn’t find any information really detailing what it’s about. Sun-beds at the bottom pool for the ‘normal customers’ are minimal, located in one ***** along the side of the pool where the sun reaches the least (almost completely shaded by 3pm). I can understand, to an extent, that D Club members have a share in the hotel and that they are entitled to some bonuses, but the difference in treatment the ‘normal customers’ get compared to D Club is astonishing. The food in buffet restaurant is bang average at best, little to no variety each day / night. Definitely doesn’t reflect ‘authentic Sicilian cuisine’ as detailed on the website. No information provided on either website or upon check-in about any of the other restaurants or if they are included in price you pay. Also a very limited description, if any, about the food that is displayed - very much a guessing game. The pharmacy would not refund an un-opened bottle of Suncream, purchased on the same day as attempted return. Reason being ‘an invoice has already been made’. Offered to exchange for items in the store for the value of €24 (suncream was €25.11), which was begrudgingly accepted. The TUI website claims a ‘fantastic location’. False, absolutely nothing around the hotel for about 25 minutes walk. Very secluded. The view is great and that’s about the best thing about the location. I enquired about scuba diving about 8 times, only to be passed from place to place, told to come back at certain times in the day for it to be closed every time. To put this into perspective, the scuba diving shed is located right at the bottom of the resort so you’d have to climb 100 stairs each way to get to it (not a short / easy walk if you have mobility issues). I’d left my phone number when there was finally someone in the hut, to be told at 9pm that night ‘sorry the instructor is not available’. I’d attempted to book a dive for 7 days of my 10 day stay. Safe to say they would not be receiving my €95 for the cost of the dive. Most of the staff are decent, but they are let down massively by the evening pool bar staff. Members of my party were laughed at, on multiple occasions, when trying to order a cocktail. The staff spoke to each other blatantly in front of me, a paying customer, seemingly mocking my order. One staff member in particular, a young man with dark hair and tattoos on his neck aged roughly 25-35, seemed to show absolutely no interest in customer care or satisfaction
Le Calette Bay
4.4/538 Reviews
Beautiful scenery, excellent service

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Local Travel Info

Highest PriceNZD 1,358
Lowest PriceNZD 99
Number of Reviews7,343
Number of Hotels1,294
Average Price (Weekdays)NZD 332
Average Price (Weekends)NZD 346