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Top rated hotels in Province of Palermo

Domina Zagarella Sicily
3.9/562 Reviews
I wasn't going to write a review about this hotel as I was so disappointed with our stay but having just come back from an amazing holiday in Crete I decided that this hotel needed a fair and honest review. The check in process is very efficient and quick. It seems that they have that down to a fine art. There after there is no guest services as the desk staff are very unhelpful if you go with a problem or concern. The hotel is very clean although tired but one can't fault their hygiene standards. This hotel has so much potential and it is clear that the staff aren't happy as it shows in their awful, rude, disinterested attitude. However housekeeping on the other hand can't do enough and are polite and smiling people. We booked a prestige sea view room. They claim they gave us one but I would not call it that at all. We instead got a side view room and if you walked to the end of the balcony you could see the sea. Why advertise that the hotel has more sea view rooms that it does? Rather call it what it is... a partial/side sea view with limited views! The food is much to be desired overall. It is a poor breakfast. The scrambled eggs are watery and bacon under cooked. The salads are mostly served with limp lettuce and there is a lot of repetition in the meals served. I am not a fan of the canteen type buffet area as it lacks character and no view. We tried Cava once and that wasn't much better - they are understaffed and the food was tasteless. Despite the hotel having amazing views and lovely pools there are a few things that need to be addressed: Sunbeds - there are clearly not enough...don't bother on the weekend as they let local residents and D Club members in so you have no chance. It is chaos if the hotel is full and during the week guests book them before breakfast. We were shocked that as paying guests of the hotel, the D Club/local day visitors got preferential treatment. A simple solution would be getting more surely? Small children - since when is it acceptable to allow children to swim in dirty nappies? We saw this on a number of occasions and I was horrified. This was not an isolated family or time either. Overall it was a stay that won't be repeated.
Alberi Del Paradiso
4.5/593 Reviews
My wife and I traveled for one week in Sicily. We stayed 4 nights at this resort and we enjoyed it immensely. It started with the check in process by Angela. She was wonderful describing all the benefits of the resort. She then smiled and said we had been upgraded to room 407. This was fantastic because this particular room was a suite with two different balconies, one facing the sea and one facing the gardens and pool. The entire ground are superbly maintained and clean. The rooms spotless, which is very important to my wife and I. The restaurant and bar staff provided great service with a smile, always willing to provide directions or recommendations. The food itself, while good was not great. Breakfast was good and a great way to start our site seeing. Be prepared to take a ten minute walk down into town. The walk back up to the resort can be challenging, but taxi's are plentiful and only 15 Euro. The resort itself is very laid back. It provided a quite get away that we were looking for. We will be back, and we highly recommend this resort.
Saracen Sands Hotel & Congress Centre - Palermo
3.8/573 Reviews
Rooms are outdated, walls are dirty, and breakfast is below average for a 4-star hotel. The balcony was exactly at the emergency stairs, which people were using to go down to the restaurant, no chance to enjoy the view as everyone was looking at you. Don't accept room 129. The receptionist gave totally false information. We asked for a suttle at 3 o'clock a.m., she said that it is useless to go so early for a flight at 6 and told us that if the taxi comes at 4 will be completely enough as the airport will be emply. Not only this, but she told us that the price is 35 euro(1 5 min drive max). It's totally wrong! The taxi was late, asked for 55 euro, and the airport was full with a huge queue for the luggage drop off. Don't trust anything they tell you, this woman put us in a terrible situation, running along the airport at 5 oclock in the morning is not the best Saturday experience. And the hotel claims to be an airport/conference hotel, too, l.e. they are supposed to know how the airport functions. Location is also average, difficult to access anything without a car, taxi is extremely expensive. 70 euro to go to Palermo (13 km). The hotel was supposed to provide an early breakfast package, nothing like this, even though we were assured the night before. We are with two kids, at least for them it would have been nice to give them sth to eat. Very disappointing.
A Casa di Amici
4.3/564 Reviews
The receptionist was extremely friendly and helpful. Room was clean and washrooms were neatly maintained too. Breakfast was tasty and was available at a nominal cost.
Costa Verde
4/547 Reviews
From the airport is a 2 hour ride so with kids they need there tablets. As raw dogging as the youth call it is beyond them looking out the window 😂 For an all inclusive there is a set menu each day in the main restaurant which is a refreshing change for an all inclusive. They have Sicily night, and all the flavours of Italy which is great. This means if you like chicken nuggets and chips, it’s not for you. They have a voucher system to allow you to go to various restaurants in the hotel which is a great change of scenery and taste. Pizzeria, Garden restaurant (Italian), Grill, Beach restaurant and main restaurant. The main restaurant is your base and you sit at the same table. Breakfast is very Italian, pastries and coffee or hotdog sausages eggs and tomatoes cheeses etc. They offer pack lunches if you are going on an early trip. The beach restaurant food is good and the environment is nice, but you have about an hour to eat it, so you have to turn up on time which is a very rushed scenario. Ok so the beach, you’ll need swim shoes due to it being sharp sand and stones. Free 10min bus ride. The beach in Cefalu is sandy and nicer but super crowded. Bus ride is 20mins and is about £4.20 return. Those beach shoes come in handy for the free water park on all inclusive though you have to pay for good and drink in the park . The park is good but gets busy at weekends. The issue there is you need to pay £10 for 2 beds and a parasol. The hotel pools are shallow warm and good, no issues with sun beds. Towels are £2 each for the week for laundry and a returnable £20 each. Crazy for a Hotel, that claims 5 star status? Now the penny pinch continues with no drinks in your fridge, no mini bar, no bottles of free water apart from at breakfast lunch and dinner which you can’t take out of the restaurant? You can’t fill your own bottles. So you order little plastic cups of water all the time because you are so dehydrated. Obvs you can go to a supermarket in Cefalu, but who at a hotel wants to do that, this absolutely ruins the whole experience. Entertainment was typical, but some not suitable for family young kids entertainment.
Mangia's Himera Resort
4.4/566 Reviews
What one is looking for a holiday differs greatly between folk and so I must start this review by stating that, after 18 months of challenge and stress in our lives, we were seeking complete relaxation. We read reviews of Mangia's Himera Resort and were aware that we would be quite isolated in terms of location and mobility - didn't matter - and that we were likely to be two in a very small number of Brits or English speakers - didn't matter; we just wanted to crash for two weeks in a comfortable environment and come away feeling refreshed. Mangia's Himera Resort proved to precisely fit the bill. The hotel, whilst spacious, felt compact enough that you would recognise guests and there is a good balance between indoor and outdoor spaces, in fact there are plenty of spaces in Reception, the lobby and the entertainment space for sitting and relaxing. Outdoor spaces range from courtyards, poolside seating by the bar, outdoor area to the restaurant, plenty of sunbeds, both directly next to the pool and on terraces. In addition there are more sunbeds on the lawn by the beach, by the beachside bar and on the beach itself, where there is a Life Guard on duty for most of the day, with a timetable of when the beach is supervised posted on the fence at the entrance to the beach. The pool, at first glance, doesn't seem very large, but it easily accommodated the guests who were there in May. The main pool is a single depth and, in addition, one corner is sectioned off as a children's pool, with shallow steps to each section. There are poolside showers and toilets available, and you can borrow a good quality beach towel from Reception - we paid 5 Euros each for a two week stay. The hotel has a spa - which we didn't visit - with a list of treatments available provided in the room, a small shop selling basics, swimwear, a few English language books and lots of souvenirs and postcards. There is also an office from where you can book excursions, or the hotel shuttle bus, which goes to the nearby town of Cefalu daily. You can also hire a car from an office within the hotel, not necessarily the cheapest rates, but you have the car directly from the hotel, rather than having to go to collect from Cefalu or Palermo. The Animation Team are young, multi lingual and enthusiastic. They organise activities in the pool and entertainment lounge during the day and, each evening there is either a 'show' or something like a quiz. Rooms, in common with the hotel in general, are stylish, well decorated, spotlessly clean, with chic bathrooms and plenty of storage. I found the bed in our room really uncomfortable but, on enquiring at Reception, they liaised with the wonderful Housekeeping Team, who bolstered the matress for me and, from then on, I slept well. Where the hotel really shines, and what made the holiday for us, was the food - such good quality, plenty of choice and a great restaurant vibe - we managed to eat all but two of our meals outside on the terr

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