Find the Cheap Providencia Hotels

I stayed here for a couple nights and the hotel is in very good shape, everything still smells new. The location isn't really good, there's literally nothing around, you will need an Uber to go anywhere. Never take a taxi in Chile!!! They will totally rip you off. Front desk people isn't friendly or welcoming at all but I think that's everywhere in Chile.

The environment is beautiful, the location is good, there is a large supermarket next to it, the rooms are comfortable and hygienic, and the morning is rich. Facilities are very user-friendly and the scenery outside the window is good. Good value for money, but also staying next time.

This superior rating is for the hotel restaurant. The spread is wonderful and the service is amazing. Particularly the attention by Carlos the manager, Tabita and Andre, always with a smile and the best attitude. The hotel front desk, unfortunately, has a big issue with answering the phones. We’ve called several times from our room and there’s no answer. We have to come down to the lobby to get the information that we need.

Fiquei nesse hotel final de agosto durante 4 noites. Peguei um quarto executivo, que era o melhor do hotel, já na chegada o quarto e o banheiro estavam frios e sem calefação, era uma noite que estava fazendo cerca de 5 graus… fui à recepção reclamar e não tinham outros quartos pra trocar e fui informada que o sistema de calefação estava quebrado, ou seja, já sabiam e me receberam mesmo assim. Foi ligado o ar condicionado no quente, mas o banheiro permaneceu um iglu, inclusive, tomei um banho frio nessa noite, pois nem a água estava esquentando. Tivemos que dormir de casaco no primeiro dia. No segundo dia disseram que a calefação havia sido arrumada, porém, não tinha potência e parou de funcionar por volta de meia noite… ou seja, dormimos de casaco novamente. No terceiro dia tive que me alterar e fazer uma reclamação com a recepção, já que não era um quarto barato. No terceiro e quarto dia a calefação estava “funcionando” mas com pouca potência de modo que o quarto permanecia frio e os banhos torturantes. O pior de tudo foi o jeito que lidaram com a situação, em nenhum momento ouvi sequer um pedido de desculpas ou me foi oferecido qualquer solução. E o gerente é a arrogância em pessoa, quando fui reclamar disse q eu estava mentindo e que eu tinha ficado sem calefação somente uma noite. Não é atoa que o hotel é reflexo de uma má gestão. Para terminar de ilustrar o tamanho despreparo desse hotel, um dia na recepção vi um hóspede brasileiro pedindo que fosse enviada uma faca no box de café da manhã dele no dia seguinte para que ele pudesse descascar a laranja, já que não haviam mandado no dia anterior. O atendente ao invés de apenas anuir, respondeu que ele deveria descascar com as unhas ou com a boca… Esse é o nível do atendimento. Se vc está pensando em pegar um quarto executivo, vá para um hotel de rede pelo mesmo valor!!

The experience cannot be rated and it would be a minus score and please keep away. From the moment we arrived to the moment we couldn’t leave fast enough it was a shambles. If I say the room is basic that is inflating what it really is. We were not offered with any help and my wife had to carry suitcases down stairs on her own as I was attending to the other luggage. We were meet with a document stating that the hotel is not responsible for any losses in the room and we had no choice but to sign. When we got to the allocated room it could not be locked so we attempted to contact the front desk( no instructions on what number to call) so we had to physically go back downstairs and request someone to attend . So 2 different individuals came and accepted that the door could not be locked so we requested another room. That was granted but we them had to take the towels from the first room to the new allocated one. I could ramble on about the other incidents but in short, toilet did not flush, having a shower intermittently the cold water would stop thus you were scolded with hot water, linen - pillow cases were yellow and stained, room made up one day and no towels left so again had to chase up, no smoke alarms in the room (safety issue) , tv had 5 channels which 5 were cartoons, no water supplied , no soap and room is small for 2 travellers and continually bump into each other and let’s say the best was left to the end when the front desk refused to call us a taxi and we had to carry our luggage 500m around the corner to get one. Never in all my travels have I never experienced this! SO KEEP AWAY YOU HAVE BEEN WARNED.

Great location . Near restaurants, cafes , grocery stores , shopping and transportation. Had to change rooms due to cleanliness. Front desk personnel helpful and accommodating. Continental breakfast was unappetizing.

The room was not bad, the corridor was a bit dark, it belonged to the Chilean security area, the only bad thing was that the breakfast did not change for a week, and the breakfast was very basic.

Overall, I found the hotel to be ok, but it left something to be desired considering the price paid. Positive points: Great location, very spacious room, good service. Negative points: Although the room is spacious, the furniture is old, and the breakfast, considering the category of the hotel, I found terrible... limited options and low quality. One morning I left the room and there was a tray with food in the hallway that had not been collected (probably from the previous night's room service).

Fiquei com minha esposa durante 5 dias e tivemos uma experiência muito boa. O bairro é muito tranquilo, com bom acesso e perto de várias locais como supermercado e lanchonete. É um mini apartamento com quarto, cozinha e sala, então achei bem espaçoso. Tinha alguns utensílios de cozinha como fogão, geladeirinha e panelas que usamos para economizar e comer lá alguns dias. No geral o pessoal do hotel foi muito atencioso. Único negativo é que o box do chuveiro é muito pequeno. O custo benefício foi ótimo, então recomendo!