Ibis Santiago Providencia Reviews

Great location, breakfast it’s standard and everyday same. Not good, not bad… average. Comfortable but have no double room with 2 separate beds

Good location and no surprise in general when you go to any Ibis Hotel. Only this time the toilet in my room had strong urine smell.

The hotel is just simply good for rest after a long day Breakfast has nothing much to eat even it is a buffet Room has no phone cannot contact concierge but must travel down to the hall if u need them Bed quite soft and comfy for god sleep

Everything I needed, good location

Good location, good service. But the facilities are poor, the bed sheets in the room are not clean, there are blood stains and black spots

It's very noisy near the road, and the table and chair in the room are 90 degrees, which is not suitable for office work.

The service at the front desk was a bit slow. I went to check out in the morning and just returned the key, but I had to wait for a long time. The taxi I called in advance took two trips before I was allowed to return the key and check out of the room.

Excellent quality-price ratio, very well located, good service and a very good breakfast

Average facilities, relatively old hotel

We made the reservation choosing the option with taxes included (which is more expensive) and when checking in they told us that this tax is not VAT, but rather the commission that the hotel has to pay to the platform we use to reserve And in addition to what we paid, they charged us at the reception an extra 19% in taxes or VAT again, I work in the hotel industry and it is shameless what they do by publishing the rooms with “taxes” or “without taxes” and then they charge you for them Second time, I use this hotel chain in many countries and only in Chile did this happen to me. I will never book at Ibis Chile again.

The hotel is very nice, very clean, convenient transportation and good service

Bathroom very tight and bed mattress is very thin foam, worn out, uncomfortable. Breakfast practically turned into sweets and the coffee machines stop working for each customer, which generates long queues.

Facilities: Very good, I will come back next time

Small room, good breakfast, clean