Neptune, an Ash Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Providence
Neptune, an Ash Hotel
122 Fountain St, Providence, Rhode Island 02903, United States
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Highlights
Ideal location
Pets welcome
Lots to doAmenities
Private parking
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
KTV
Car Rental
Wi-Fi in Public AreasFree
All amenities
Property Description
With a stay at Neptune, an Ash Hotel, you'll be centrally located in Providence, steps from Rhode Island Convention Center and Amica Mutual Pavilion. This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.4 mi (0.7 km) from Johnson and Wales University.
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7.8/10
Cleanliness7.9
Amenities7.7
Location7.9
Service7.9
All 103 reviews
Surroundings
Airport: Rhode Island T.F. Green International Airport
(19.6 km)
Train: Providence Amtrak Station
(800m)
Train: Pawtucket/Central Falls
(8.1 km)
Landmarks: The Boombox
(<100m)
Landmarks: The Strand Ballroom
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
the Guardian Suite, One King Bed
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Four Bunk Beds (the Classmates Room)
4 Bunk bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Two Bunk Beds (the Kin Room)
2 Bunk bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
the Patron Double Room, 1 Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
the Mates Room, One Queen Bed
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
The Gang Room, Two Queen Beds
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
12
the King Room, One King Bed
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
103 reviews
- Cleanliness7.9
- Amenities7.7
- Location7.9
- Service7.9
Average for similar properties in Providence
Review summary
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Staff Service: Front desk staff are frequently commended for being welcoming, helpful, and attentive. Guests appreciate the friendly and professional attitude of employees, though specific individual interactions are not mentioned.(based on 1 review)
Guest User
September 10, 2025
Cozy small hotel with convenient location, please note there is no fridge in the room, otherwise quiet nice stay!
Guest User
September 15, 2024
This “boutique” hotel was NOT inexpensive. The front desk staff was welcoming and helpful. Unfortunately the building itself lacked everything needed for a comfortable stay. The room was so dark it was impossible to read.
There was no room for two people to place toiletries in the bathroom. There was no closet or dresser, so if one is staying for more than one night it would be difficult to store clothing. There were exactly two hooks on the wall and four hangers!
Worst of all….. the mattress was so uncomfortably soft that my husband slept sitting up on a hard chair.
Perhaps some would find this hotel charming, ……not us.
Guest User
May 2, 2025
Not bad
Shanelle
August 28, 2025
The front desk staff was amazing and helpful! The free drinks were easily used in their coffee bar, and I still can’t get over how comfortable the bed was and how amazing the shower products smelled! I would absolutely stay here again if I visit Rhode Island in the future!
Tracy
August 28, 2025
The parking situation was confusing. U can park in lot beside the hotel but u must go itno lobby to click the qr code to get the 438 a night rate, If not it is over $200 tpo park in that lot overnight if you just use the kiosk at the lot.
Hoi Ning
August 25, 2025
I always love staying here! It's conveniently located with lots of dining and shopping options nearby. Brown, RISD, museums, more dining, and more shopping are a short walk away, as well as the river and multiple bridges. Except for the coffee shop being unexpectedly closed one morning, the service and staff were great. I'd definitely come back for yet another stay! (P.S. There's definitely weekend noise, but I'm a night owl so I didn't mind too much, since it stopped before I went to bed.)
Anderson
August 25, 2025
Tried to use the trick of blasting the AC to hide the unpleasant mildew and public bathroom smell in the room. Only 1 front desk attendant was truly pleasant/helpful others were very dismissive. Also, booking said free parking arrived to have to pay $38 a night. Would not recommend.
Patrycja
August 25, 2025
Haley at the front desk was very nice. Appreciated the late checkout and holding our luggage
Room was average. The bathroom fan and 1 of the bathroom lights were broken. Mattress was alright
The karaoke bar was extremely loud. It didn’t affect my room, but I heard other guests saying they could hear it in their room
Wish they had a vending machine with water or a water fountain. Felt pretty dehydrated when coming back late at night
Services & Amenities
Most popular amenities
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
KTV
Additional charge
Car Rental
Wi-Fi in Public Areas
Free
Bar
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$38.00 (approx. QAR 138.52) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Car Rental
Front desk services
24-Hour Front Desk
Concierge Service
Luggage Storage
Languages spoken
English
Food & drink
Snack Bar
Bar
Activities
KTV
Additional charge
Nightclub
Public areas
No Smoking in Public Areas
ATM
Business services
Fax/Copying Service
Additional charge
Accessibility
Braille Signage
Handrails in Stairways
Accessible Rooms Available
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedFree
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2013
- Number of Rooms: 52
Phone:+1-401-4553326
With a stay at Neptune, an Ash Hotel, you'll be centrally located in Providence, steps from Rhode Island Convention Center and Amica Mutual Pavilion. This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.4 mi (0.7 km) from Johnson and Wales University.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Neptune, an Ash Hotel?
Check-in at Neptune, an Ash Hotel is from 15:00 and check-out is by 11:00.What are the check-in and check-out times at Neptune, an Ash Hotel?
Are pets allowed at Neptune, an Ash Hotel?
Yes, pets are welcome at Neptune, an Ash Hotel, but it is best to call ahead to confirm.Are pets allowed at Neptune, an Ash Hotel?
How much does it cost to stay at Neptune, an Ash Hotel?
Prices at Neptune, an Ash Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Neptune, an Ash Hotel?
Which airport is closest to Neptune, an Ash Hotel?
The nearest airport is Rhode Island T.F. Green International Airport, just about 19 mins from hotel by car (19.6 km) away.Which airport is closest to Neptune, an Ash Hotel?
What is the cancellation policy for Neptune, an Ash Hotel?
The cancellation policy for Neptune, an Ash Hotel depends on the room type and booking terms.What is the cancellation policy for Neptune, an Ash Hotel?
About This Property
| Nearest Airport | Rhode Island T.F. Green International Airport |
|---|---|
| Distance to Airport | 19.6KM |
| Nearest Train Station | Providence Amtrak Station |
| Distance to Train Station | 0.8KM |
| Average Price From | QAR707 |
| Hotel Star Rating | 3 |