Guest User
July 25, 2025
Following our arrival on 14th July we had a bit of a nightmare when we were told our rooms weren’t ready due to a technical issue. We were worried about the start to our holiday and how it was going to end, fearing that the hotel had overbooked as we have had this happen on other holidays previously too… I wanted to share an honest review that this hotel has given us nothing but love, kindness and great memories since, which we will treasure forever. We really hope to return next year. We arrived late on the 14th July only to be moved to a sister hotel for the night, before returning the next day to start our holiday. This wasn’t ideal and we feel like we lost a day as a result. We are in discussions with Tui about compensating us for this inconvenience and hope it doesn’t happen to others. I have to say, we, like many families have become a little prone to going to the same place these last few years (Tenerife) and were a bit apprehensive about our first visit to Cyprus. That apprehension soon passed and we now officially consider this beautiful island to be our Happy Place. The food, rooms, facilities and staff make the sunrise oasis an absolute dream holiday. Special mentions go to Sagare, Kinga, Rajan, Razza, Tashi and the rest of the bar staff who work so tirelessly and are the absolute best of the best. Our two young boys were made a fuss of every day by the guys and were in tears when leaving them on our final day. The connections made were just priceless. Huge shout out to Tunder, Andreas, Martin and the entertainment team. Fantastic energy and the pool aerobics/dancing we looked forward to every day. (Don’t hold back guys, you are on holiday…give it a go!) Thank you to Raj the Porter for taking great care of us every time we passed the main reception. These are just a few of the awesome staff members we got to know during our stay and hope to keep in touch with. We had a really tough year leading up to this holiday but leave in a much better place and grateful to have found this wonderful hotel which we hope to return to same time next year! Thank you Sunrise Oasis - Protaras, From Shaggy and the Macdonald clan of Crewe, England ❤️❤️❤️❤️❤️❤️ If I had any suggestions it would be for the hotel management to show more appreciation for the staff (particularly the bar staff) who work so hard to make everyone’s stay enjoyable. We noticed them being harsh on the team a few teams which was uncomfortable for us to witness and carries a negative vibe…please just leave them alone! Also, the evening entertainment it would be great to extend the disco times and cut out some of the local acts which we found a little boring. Some more classic music and party vibes, perhaps a pro DJ to get the place bouncing more at night would help the entertainment team spread that awesome energy they have even more. Aside from this it’s difficulty to criticise this place and we are grateful to have found it. Hope to see you all again soon! ❤️❤️❤️❤️❤️❤️