Hello people! This trip to Adelaide was 100% business and definitely not for leisure. The Comfort Inn Manhattan just happened to be close to where I had to work for a few days and somewhere for me to ”relax & sleep” straight after work. Sadly, the Comfort Inn Manhattan was not what I was expecting. I paid extra for a superior room and was let down. Anyhow, lets start with the positives. Pros: (1) Great friendly staff. (2) Good location and near many main roads. (3) Room was neat and tidy, dirty towels were replaced. (4) Shampoo, Soap and Conditioner supplied. (5) Complimentary Tea and coffee and some biscuits. (6) Not far from a bus stop and liquor. Cons: (1) Poor room service. (Use coffee sachets & Dirty coffee cups were not replaced.) (2) Could not use spa in room but paid extra for it. (No plug to stop water drain and no instructions on how to use it.) (3) Too close to a main intersection. (Dangerous for children, disabled & elderly.) (4) No security or staff after certain hours. (5) A lot of noise pollution. (6) Non smoking not enforced. (People smoked/drank outside my door for hours!) I have stayed at many, many motels over the years and this motel wasn't too bad but lacked supervision, security and most of all smoking rules. On the first night I even had to call someone to stop the people smoking and drinking outside my door as for their smoke was pouring through the bottom of my door and they were noisy also.This went of for HOURS until I couldn't take it anymore. (I was in room 10 they were in Room 9) Since I have respiratory problems I was actually choking in my own room. After calling staff, they were told to stop and move the ash tray but did exactly the same thing the second night. I was so exhausted I didn't even bother to complain and the management/staff didn't bother to check to see if they were at it again. Worse of all smoking is not even allowed near the rooms so I don't understand how the people doing this were allowed to get away with it without some type of warning or even instant removal from the premises for breaking the rules. They even dragged the ash tray from the smoking area provided and put it right next to my door. This should have been enough to discipline them but obviously was not. Plus when coming back from a long day (13 hour shift), seeing them smoking again and dirty coffee cups on the cabinet I had finally had enough. Unfortunately I will not recommend this motel to my friends or family or trip advisor viewers/ readers. Sadly it is a nice place with nice staff but they need better security and have to enforce actual Australian laws and rules for the sake of others. I was even patient but still ended up suffering! I apologise to some of the staff who were good to me about this review. Thanks!
Very Good
85 Reviews