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Prospect Heights Hotels
Prospect Heights Motel 6 Hotels

Prospect Heights: 5 hotels found

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Top rated hotels in Prospect Heights

Prospect Heights, IL

Prospect Heights, IL

3.7/5103 Reviews
Day 1 of Motel 6 at Prospect Heights. Settled into room and noticed a long black hair near the pillow. Called just just let them know ”hey just letting you guys know I found a long black hair near the pillow and it can't be mine because I have short gold hair. So I just wanted to give you guys feedback and let you know so you can be more aware of it in the future”. Sam replies ”and so what maam?”. I said well I know it's only a 2 star motel but at the very least you should be reassuring people that you pay attention to cleaning practices, I mean after all we are coming out of a pandemic. Sam then replies angrily ” well what do you want me to do about it maam”. There was a back and forth at this point because I cannot understand why you would be angry at a customer on their first night who you have had no previous interaction with. It was as if my presence was annoying him. But let me tell you something Sam, from someone who works in the hospitality industry, you should be grateful that someone actually took the time to book your motel because it means you have an income. What irks me is that I was so nice and Sam treated me like I was nothing. I let him know I did not appreciate his tone when he came to remove the hair. But lo and behold, when I pulled back the sheets and pillows after he left, I found more hair. I took videos. Unbelievable. So was the room even cleaned before my arrival. How disgusting

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