angelof527
August 31, 2022
Nice hotel in small Spanish town. Good food in restaurant. The negative— manager not helpful in assisting me in having my clothes cleaned at the hotel. I was walking on the Camino de Santiago and really needed all my clothes washed. I inquired about laundry facilities to the daytime manger and he told me that it was “not possible “ as they did not include laundry services for guests.. He told me there were no laundry facilities in town and I needed to go to another town 5 kilometres away—-this after I already had walked 30 kilometres that day. Not impressed with this individual at all. Fortunately, one of the front desk clerks, a very nice man by the name of Luis, offered to drive me to that next town, the next day-/ on his day off!!!! I hope the owners of this hotel truly recognize Luis for the great service that he gave me -/ even on his day off. At least he gave me a lasting positive impression of the Hotel Parador. Otherwise no other complaints. A class hotel like the Parador should absolutely have laundry facilities for guests as many of them are Pilgrims on the Camino de Santiago.