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Top rated hotels in Pretoria

Royal Elephant Hotel & Conference Centre
4.2/549 Reviews
When we arrived to check-in the lady at the counter couldn't access our booking which I had made on *********** and she made it seem as if this was our fault which was a bit frustrating. We had to wait quite a while until she was able to access it to confirm that I had already paid for the booking. The hotel itself was beautiful. The carpets in the bedrooms should be removed or updated as they are old and stained and spoils an otherwise lovely room! The biggest issue we faced was that the generator stopped working during our stay...mind you this was during a heatwave and the situation was handled poorly by staff. We had to go to our rooms early because staff was closing down the bar and outside area when loadshedding kicked in. They had no emergency lights at all to give to guests to use in the rooms which besides being unacceptable is also a safety risk. What if someone gets hurt or injured on your property in the dark? The staff had no response to anything except to say that they could not help us with anything and could not even look us in the eye. My parents who are in the 70s had to make their way up the stairs and be in their rooms with no lights available at all. The hotel is dark in general and with no lights on at all was not a pleasant experience. How were people supposed to use the bathroom as well in the dark? Staff should have also atleast made sure people had enough water as there was a heatwave with no aircons. Extremely disappointed that we paid to stay at this hotel and did not receive the general facilities we should have had and the attitude from the staff was unacceptable. Very disappointing to have paid so much for this experience
City Lodge Hotel Lynnwood
4.2/550 Reviews
We stayed at this hotel twice in March 2023. Whilst it was 'ok' there were several features which need attention if it is to retain any semblance of a quality hotel. 1. Checkin procedures were interminable ..... expect to wait 20 mins minimum to check in whilst staff fiddle with computers, papers, passports, photocopies, preparation of keys etc. This process needs streamlining. 2. There are NO phones in the rooms. Rather you must have a smart phone and log in via a QR code and then do whatever .... we did not have phones and had to physically go down to reception to report problems. 3. The a/c in room 1 did not work. We went down to reception but nothing was done. 4. The room safe did not work in room 2. Attention to these issues needed as they reflect an underlying issue with management.
Anew Hotel Capital Pretoria
3.8/553 Reviews
Pretoria Central
I was an emotional wreck and got the much needed support, tranquility and quality food which has made this solo trip a very rich experience! I am definitely returning with my friends and family on my next visit and there's certainly more solo trips I'll be enjoying there! Thank you Karabo for my warm meals and good wine! Your emotional support has taken me swiftly out of my depressed mood!
Waterfalls Boutique Hotel
4.1/58 Reviews
Very pleased with our stay here. This is a small hotel on the outskirts of Pretoria at the end of a quiet leafy street, well situated for the N1 and N4 freeways. The parking is secure, the staff were brilliant very friendly and informative. The food was of a high standard, although a very limited dinner menu. Good view from the dining room. I liked the layout of this hillside building. The bathroom was spacious and the gardens were small but well layed out with small pool, jacuzzi and water features/ponds. Famous 'jacaranda' trees stand just down the road and they're worth seeing! The only gripes I would have is that the room was a bit cold, and noisy at night due to traffic, planes etc. No sound-proofing. Just bring ear plugs. Breakfast service was slow (on weekdays) But overall this was a great place to stay, excellent value for money, and I'd recommend it to anybody :-)
RH Hotel Pretoria
4.2/525 Reviews
I wouldn't really have chosen this kind of hotel, as I prefer smaller and more family accommodation, but the place where I booked made a booking mistake and they placed me here. We struggled to find as the parking is not really close to the main entrance on ground floor. Nobody told us to drive 6 levels up... The rooms are standard and equipped with the essential. I didn't like the fact that they try to charge you 25R of parking every time you get a new ticket... I assume it is convenient for those wanting to stay in the middle of town, as it is quite centrally located. Not really found of the shopping mall atmosphere, but again, this is my personal opinion.
Inani Hotel Morning Star
3.5/511 Reviews
Pretoria Central
Awesome place

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