Hotel Galassia

I stayed at Hotel Galassia one week and I enjoyed everything. The location is very nice. We had a warm welcome at the reception on arrival. The room was warm and comfortable and the food was very nice. Professional and friendly staff. I will stay again.

i went here on a school ski trip and i was mortified. We arrived at our rooms to discover hardly any storage space, dirty mattresses, a manky, ratty blanket and paper thin sheets which were meant to be our duvets. Their were bolts missing in the bunk bed which made it unsturdy and unsafe and when you climbed up, the whole bed moved and almost tipped over. Many beds broke in other students rooms due to this. The bathroom wasn’t awful but when we first arrived, the water from the tap was cloudy and sometimes even brown which then prevented us from being able to brush our teeth or wash our hands without using our own bottled water. Also the shower rarely had hot water. However, the worst part was definitely the food. I hardly ate a single meal when I was at this hotel because the food was raw and overall grim. I can’t believe that this hotel would actually feed people food like this, every night we had to either buy food from the shops down the road or eat something that we brought with us. We were also told that there would be entertainment and a pool to go in, which were both lies as there was no entertainment and the pool was closed the whole time. Finally, due to the lift being broken, we had to carry our extremely heavy suitcases up the stairs which is a safety hazard. Therefore, we were all buzzing to get home.

I took 50 children and 6 staff to the Hotel Galassia in February half-term 2023. I really liked the hotel. Good points: -Location is great. It's ski in, ski out, unless you're a complete beginner in which case you'd startb in the nursery slope at the bottom. There's an underground corridor which takes you to the hotel's ski and boot storage rooms. Then you walk through the underground garage and you're 50 metres from the middle of the main Prato Nevoso blue run. The beginners were skiing from here as well after a couple of days. The Beppe hire shop is also next to the piste here. Very friendly guy called Luca, speaking excellent English, quickly solved any issues we had with out equipment. -Friendly and helpful hotel staff. Shout out to the manager, Marco. One of our students broke his collar bone on the last day. An ambulance took us to the hospital, 30 or so minutes away on the town of Mondovi. Marco picked us up afterwards and got us safely back to the hotel. Make sure you have an EHIC/GHIC card if you're travelling from the UK, as the xray and consultation with the doctor in the hospital was free with this. It costs 150 Euro if you use the medical centre in Prato Nevoso though - we had a fractured thumb earlier in the week. -Rooms are clean. They are cleaned daily to a very high standard, with my clothes even being folded! -The bar is a big space, and there are some smaller rooms you can use for quiz night, movie night, etc. Also a small room with a pool table. Negative points: -I'd describe the food as functional. Nice continental buffet breakfast, with juice and a hot drink machine. Lunch was a bowl of pasta and sauce each day, with fruit available. Dinner was 3 courses. First course is another bowl of pasta and sauce, meat or fish based main, and a small Italian dessert. Main courses portion size was a bit small, and there was barely a vegetable in sight. Conclusion: I'd definitely recommend this hotel for a school ski trip. The price was good, and if the food was better I'd give it the full 5 star rating. A bit about Prato Nevoso. This is an excellent resort for beginners and intermediates, and they can make lots of progression. It's almost all blue and red runs, and the beginners were getting across to Artesina by the end of the week. Also really enjoyed the snow park in Prato Nevoso. Lots of box/pipe/rail features of varying difficulty, along with small, medium and absolutely huge jumps. The whole snowpark is unnderneath the main Prato Nevoso chairlift, so there's plenty of entertainment on the chair ride. You also get a cheer from people on the lift if you fail or succeed doing a trick, which is fun! Most of the lifts are old and could do with being upgraded, but even in half-term the slopes were very quiet. No crowds at all. I'd prefer a quiet resort with old lifts to a crowded resort with modern lifts. There's a supermarket, a few bars, and a nice row of shops at the bottom of the the main Prato Nevoso ski runs.