Petit Hotel

The room is quite clean and facing the street but not noisy. I stayed in room 11. The attic upstairs was quite noisy. I guess it was a problem with the floor. I told the person on duty and they will quiet down at some point.

The service is OK. There are many desserts for breakfast. They are quite unique, although I am not used to them.

If you want to stay close to Florence and park your car without a problem, this is the right place. Next to the train station, in a quiet town and a beautiful modern hotel. And if you need help the wonderful Maria and Aurora will help you with whatever you need.

Attention ⚠️ Attention ⚠️ Attention ⚠️ New hotel that has only been open for a few months on the outskirts of Prato, among popular buildings mostly inhabited by foreigners perhaps with regular residence permits; so much so that arriving on Dominica 25, with our car loaded with samples with which we work, despite having booked on the evening of Saturday 24, we didn't feel like staying there for safety reasons. Unfortunately, the info reported on Booking regarding the possibility of parking did not specify that it was unattended public parking and the girl with whom we booked in turn did not clarify the lack of safe parking on the phone, becoming aware of the risk to whom we would be exposed once to the desk we asked the girl if they could park in front of the entrance door of the small structure and she told us that the next day at 5:00 in the morning the urban garbage would pass, so it was impossible to leave the car there. While we were making the decision with my partner whether to stay or not, the girl on the phone answered that there were free rooms and we could book. At this point, deeming it safer to go to a safer hotel without having created inconvenience of missing reservations from other customers, we parted with the girl with the commitment on her part to speak to the property or the manager today, Monday 26 June and see what was possible to do about the reservation which at that point we understood that it had already been paid, having given us the card details at the request of the desk as a guarantee, instead they issued a pre-order which if for any reason in customer could not go or stay they withdraw the value of one night. For your protection, we advise you to carefully check the conditions that the structure applies to you, because they have no attention or sensitivity to the actual needs of the customer. The classic speculative structure where the customer is something to speculate on even if in difficulty, because they hide behind laws and rules that authorize them to withdraw your money without doing anything. Even if the service from them was not provided and our reservation did not create any damage, being the structure half empty.

Hotel recently opened in a good location, motorways and industrial areas just a few minutes away, as well as the centre, with free parking just a few meters away. The common areas are very well presented, modern and spacious furnishings, one has the impression of high quality. Very friendly and attentive staff. Very nice room, with access to the patio with swimming pool, furnished with style and with the right spaces. Impeccable cleanliness, comfortable bed, maybe a bigger TV could have been placed. The only flaw, not a small one, is the lack of soundproofing between the rooms, in fact I heard everything the neighbor did, from the shower to the phone calls. The breakfast is good even if the tables are only comfortable if you are alone. A tip: if you want to attract business customers, breakfast cannot start at 7:30. Some flaws to fix related to youth, but the foundations are there and they are excellent. Price perhaps a bit higher than average, but the structure is worth the expense.

Metto due stelle invece che una perche devo dire che l hotel si presenta decisamente molto carino ed anche estremamente pulito……la camera accogliente ed ordinata.Peccato che il mattino ,quando ci siamo recati a fare colazione ,ci aspettavamo una cosa completamente diversa .Prima di tutto,non esiste che il cibo sia contato(siamo arrivati alle9,30 e la colazione è servita fino alle 10,30),i salumi e i formaggi vengono appunto tenuti in modo che ti può servire solo il cameriere e non puoi prenderli da solo(il cameriere completamente in panico ed inesperto,ma questo non è colpa sua).Sul menu erano riportati tre tipi di dolci,ma ne era presente solo uno(sono stata in alberghi a meno stelle dove c erano almeno tre varietà) Il pane che era rimasto era secco,ed il cameriere lo ha ammesso,scusandosi.Direi che se la colazione deve essere questa,il numero di stelle deve passare da 4 a 2.