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5 star

Michelangelo Grand Hotel
4.7/543 Reviews

Michelangelo Grand Hotel

Old Town Prague|0.19km from Tesco

Latest booking 16 hrs ago

This hotel is in the historic town centre near Wenceslas Square and Mustek Metro Station which connects to all places in Prague. Although centrally situated and within walking distance to tram, bars, restaurants and shops, it is an extremely quiet hotel. The welcome we had was so warm and welcoming, different to other hotels I have stayed in, there is water and sweets in the area and a lovely Gentleman at the door who gave us a warm welcome not just the first day but always had a friendly smile for us every day and the reception staff are very helpful, especially the young lady who helped us to get to the airport. We stayed on the second floor number 123 which had a huge bed, beautiful linen and plush pillows with cushions too, it was decorated lovely and had a fridge, air con and coffee machine. The bathroom was big and plenty of hot water and shampoo, shower gel, etc. which was replaced throughout our stay. The whole of the hotel is spotless clean, well so is Prague. The breakfast, well nobody could complain about it as it had something for even the fussiest of eaters. There was fruit juices, water, coffee, an assortment of teas, detox drink, cereals, fruit, cakes, different kinds of bread and rolls, cooked assortment and cold assortment with the most gorgeous cheese I have ever tasted. Croissants, small and large with chocolate and jams and lots of different fresh fruit, tinned fruit, yoghurts and a lovely pot with different layers of chocolate, fruit and yoghurt. Amazing breakfast, my niece is going to Prague and I have told her to stay at this hotel as it just hits all spots for me.
Hotel U Prince Prague by Bhg
4.3/5113 Reviews

Hotel U Prince Prague by Bhg

Old Town Prague|0.47km from Tesco

Latest booking 23 hrs ago

Booking from 14/02/2023 to 21/02/2023 for 4 people in BHG APARTMENT We overnight stay in APARTMENT 2 and on 20/02/2023 (dd/mm/yy) from 2 p.m. the water felts in our apartment so we had unease about hygiene and services (cooking included). We talked with reception and they said that we had to wait. At 6 p.m. we called again the reception to search for more information and we waiting until 7:30 p.m. They called us and said that finally we’ve been change our apartment with another. We were really tired (in order to not having a place were we could relax ourselves for hours before go out again in the night). So on, the other apartment was far from the first hotel; far from the central place (OLD TOWN SQUARE) where we want to overnight stay and of what we payed; and it also was in a place not really quite. The apartment was really bad, doesn’t respect the standards of a 4 stars hotel because it was really dirty, smaller, fetiscent and with no services (bidet, terrace, hob, oven…). We hadn’t a room from 2 p.m. if we liked to have a shower, we couldn’t! It was 9 p.m. and we really don’t even know where we had to sleep, where we had to go to the toilet and where we had to put our 6 luggage! The girl who stayed at the reception, Tatsiana, (and her manager too) propose us to have the night free and stay in that bad apartment, and also they will give us a voucher from 200 CROWN (exactly 8 euros) so on we could spend it for a dinner in the terrace with a special sit to admire the view! For what? If we’ve accepted, where we’ve to sleep? Certainly not in that dirty apartment! Obviously we said no and reject her propose (you can’t buy people with money or offer them a voucher from 200 crowns, when they are telling you that don’t have a place to overnight stay!) Over that, she told us that she was already called others hotels looking for a room, but they were all full! And also their sisterhood hotel and their presidential rooms was full! That’s no possibile! There are so many hotels near by Old Town Square! And a real hotel can’t be full on a Monday in February! Hotels always have a spare rooms! After 30/40 minutes a man come to us telling that they found a room in another hotel who was 2 minutes from “Hotel U Prince”! Weren’t it all full?! It was 10 p.m and we were really mad, tired and we couldn’t enjoy our last night in Prague! Leave and learn. I will never recommend this hotel.

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Business travel

Occidental Praha Five
4.3/560 Reviews

Occidental Praha Five

Smíchov Prague|2.11km from Tesco
I recently had a highly unpleasant experience with Mr. Martin. It all started when I decided to order room service, expecting to enjoy a late dinner in the comfort of my room. According to the menu provided in my room, room service was available until 10 PM. I called the hotel's room service line at 9:40 PM, well within the time frame specified on the menu. To my surprise and frustration, Mr. Martin informed me that the kitchen was closed and that he couldn't accommodate my request. I expressed my disappointment and confusion, explaining that I had called within the stated hours. Mr. Martin's response was dismissive and unsympathetic. He didn't provide any reasonable explanation for the early closure of the kitchen, nor did he offer any alternative options or suggestions to alleviate the situation. His lack of professionalism was evident as he seemed uninterested in addressing my concerns or providing any form of customer service. This incident left me feeling neglected and disrespected as a guest. The discrepancy between the menu's advertised service hours and the actual availability of room service is unacceptable. Mr. Martin's unhelpful attitude only exacerbated the situation, leaving a bitter taste in my mouth and significantly impacting my overall experience at the hotel. As a customer, I believe it is essential for hotel staff, including Mr. Martin, to prioritize guest satisfaction and strive to resolve issues in a respectful and efficient manner. Unfortunately, my encounter with him fell far short of these expectations. I hope that the hotel management takes note of this incident and addresses the need for better communication and customer service training for their staff. It is crucial for them to rectify such issues promptly and ensure that guests are provided with accurate information and appropriate assistance.

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Top rated hotels in Prague

Searching for hotels near Tesco? Compare room rates and reviews to find your ideal stay.
Betlem Club Hotel
4.2/582 Reviews
Old Town
Posizione ottima, a 500 m dalla piazza della città vecchia 500 m dal ponte Carlo,750 m dal quartiere ebraico. Una vecchia palazzina ben ristrutturata,camere ampie ben arredata e dotate di tutto il necessario,frigo cassaforte, TV etc. Servizio attento. Ottima colazione nella antica e pittoresca cantina in pietra inclusa con un prezzo eccezionale. Davvero meriterebbe una stella in più.
Dolce Vita Suites Boutique
4.3/518 Reviews
Old Town
Stayed for 3 nights, I didn't feel very good. I lived in the top floor of the previous two nights. There was a loft. The big bed was upstairs and the toilet was upstairs. I didn’t say that I climbed up and down every day, mainly because the attic was very short. Sleeping on the toilet should be slightly bent, not to mention my husband 178. He feels very painful! On the last day, I switched to the downstairs. I didn’t even have air conditioning. I was operating on an air-conditioning fan. It was very noisy. Fortunately, it rained down that day, otherwise I really don’t know how to sleep.
U Medvidku-Brewery Hotel
4.3/560 Reviews
Old Town
We spend 2023 New years eve there (3 nights) delicious breakfast, staff incredible friendly and serviceable. The rooms are nice and with good space. They have the option of A/C if you want it. Location it's in the middle of everything, walking distance to the places you need to see. They have elevator They even let us keep one of ours group members room for free to store our luggage on the last day so we can explore Prague even more. This is going to be our Hotel selection for Prague every time. Thank you
City Nest Apartments by Adrez
4.2/538 Reviews
Old Town
Booked a 3 night stay in this apartment in a studio room via the main website as this offers a later checkout time than booking.com. I received an email the day before travelling with a link to some helpful information and the key code to get in to the apartment (though the email did go to my junk mail). Location was perfect! The apartment is just a minutes walk from the metro station and a tram stop so it was really easy to get around and to and from the airport. The places we wanted to visit were not far at all so we did walk to most of them. The Franz Kafka Rotating Head sculpture is also on this street. The kitchenette in the room was well equipped with dishes and there is a fridge, kettle, microwave and small hob. The bed was large and comfortable, pillows a bit large for my liking but I am fussy with pillows! Only suggestions I would make would be: An iron A tea towel for drying dishes TV remote was a bit temperamental when trying to sign in to Netflix etc
Design Metropol Hotel Prague
4/554 Reviews
Old Town
We stayed in this hotel for a couple of nights for a city break. Perfect location, walking distance from all we needed. The rooms were clean and the staff were friendly. Only slight downsides were that we didn’t have a kettle / tea and coffee in the room and the bathroom was a wet room with no bath.
City Leaf Apartments by Adrez
3.9/520 Reviews
Old Town
I was looking for a reasonably priced room for 2 people/2 nights that is a) close to Lucerna Music Bar and b) has a nearby metro station so we could leave for the airport very early in the morning City Leaf met all those conditions. It's a simple and comfortable room in the heart of Prague. Private location, quiet, and clean. The room had a good Wi-Fi and TV had Netflix. Check-in is done online by filling the form with all the information about quests. You will then get a code that works as a key. Since I didn't get this information from trip.com, I wrote directly to the hotel the night before and they answered very quickly and in good English. The only thing that we missed was air conditioning as the weather was really hot. Luckily it was possible to open the windows. Would definitely stay here again in the future.

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