Can't say enough wonderful things about this charming hotel. Wonderful location on lovely small street at Old Town square, even though it was near the square it was pretty quiet. Elevator (only up to 2nd floor) took us up to our rooms with lovely old world charm and beamed & stenciled ceilings. The rooms were very clean! They also served a beautiful buffet breakfast (it's worth the fee) in a small warm and quaint restaurant on main floor. We also had dinner there a couple of nights and the menu was good and the food, very good!
Now the staff.....the kitchen people, cleaning people, waiters in the adjoining bar all Excellent! We dealt with the front desk staff the most, they all were extremely helpful with everything. Lucas during the day was so helpful, knowledgeable and wonderful to talk to. Lukas at night desk was also great, knowledgeable and good to talk to. We both had a wonderful experience at this hotel and if I should return, Hotel Cerny Slon (Black Elephant) is where I stay and I have already told friends.