Relax Inn

Hangers / hooks for tovels missed in bathroom. Coffee at breakfast could be improved, but there is coffee machine, probably paid, between reception and breakfast room.

Pulled up and thought it didn't look like much but once inside wow. Beautiful and spotlessly clean, quite frankly one of the cleanest hotels I have ever stayed in. Small pool/jacuzzi that you book by the hour just for yourself, wonderful on the first night after flying. Breakfast was fine, not a huge choice but plenty to keep you going. Would highly recommend to anyone visiting Prague. It wasn't very close the the centre of Old Town but only about £6 for an Uber

We arrived yesterday 6th October 2024 We stayed a maximum of 30 mins never a 4 star more like 1 star and that’s being generous I never booked the hotel it was a mystery holiday paid extra for a upgrade and this is what we got We left and booked a proper 4 star hotel It was disgusting and dirty and they gave us multiple rooms to try they were all bad

The property is cleaned, and staff generally get on with their jobs. It's value for money, and there's a clean room every day. Areas of improvement: 1. Staff, especially customer-facing, could be more friendly and approachable by smiling and conversing with customers. One of the receptionists was too serious and appeared to be forcing words out of her when talking or enquiring. 2. Breakfast is very average because it does not include cooked foods; all the items displayed are processed. And it is the same food every day. This is boring. 3. Regarding breakfast, food should be labelled so customers know what they eat, especially for allergy sufferers, particularly children. 4. The swimming pool and even the paid spa are unavailable to customers until late evening. The staff told me that the pool is being rented out to outsiders, offering swimming lessons to children who use it all day. This MUST be displayed, and customers SHOULD be informed when booking. Otherwise, it is deceptive or misleading, to say the least. 5. It is ridiculous that customers have to pay to use the pool and sauna, even though the hotel advertises these amenities to attract customers. 6. The shower and toilet are too small, and the gel dispenser is not good. You will need about 5 minutes to get the sustained gel to shower. Unless all the above are attended to, I WILL NOT USE THIS HOTEL AGAIN, AND I WILL NOT RECOMMEND IT TO ANYONE.