Prague Inn

On arrival, we were greeted by a great receptionist, who was very helpful and professional and managed to check us in a little bit earlier, which was wonderdul as we have been travelling for a long time. Unfortunately, right after check in, we realised there were some serious cleanliness issues. First, I noticed large cobwebs full of dust right anove bed. I had to ask the cleaner in the hallway and remove them myself as she was too short to reach it. You may still be able to see them in the room now, as even I struggled, however I shouldn't have to sleep under that. It didn't stop there I'm afraid. I tried to plug in my bedside lamp in socket (one of them doesn't work) and noticed a build up of debris and dust by the bed that wasn't hoovered for a long time. On the other side od the bed, we found a bits of food and old vape from previous guest, that is unacceptable! We informed the reception ans he was very apologetic and told us he will send the cleaner back after we leave the room. Just before having shower, I noticed one of the towels has black marks all over it. The fitted hairdryer is not working and has an awful lot dust build up on it. Finally, the window glass is broken and I have nearly cut my hand when admiring the beautiful view, as there were small shards on the window sil. I have tried to contact reception team as well as hotel director, but no response. Very unprofessional!

Do not use this restaurant, rude obnoxious and ripping people off with service charge and demanding a tip, even the manager had the same attitude. My daughter left there crying.cover charge implemented at start which is fine but then demanded a 20% tip

Hotel was ok but the restaurant staff and service was appalling, waiting was endless for everyone, the waitress had a face like a slapped **** and did not want to be there Beers were short measured food barely adequate, then they added stuff on the bill we did not order or eat and threated to call five0 when I complained so avoid this one

The location, the price, and the photos, had us very optimistic. And then we entered the room. It was old, run down, and filthy. We were afraid (for our health) to sleep in the bed, so we rebooked another hotel immediately, probably losing our prepaid 3-night payment. Which was worth it.

Very poor experience - shockingly bad waiter who not only forgot one dish we’d ordered, also gave us no cutlery to eat with… we had to get it ourselves from downstairs as he disappeared smoking a cigarette. He had zero sense of humour or charm either. Had to get up & find him for the bill with all the plates on the table. When he finally brought the missed dish, he plonked some bread on the table that we hadn’t ordered and charged us for both, even though one of us had to eat alone. We thought the bread was some kind of gesture for screwing up our order. To add insult to injury they charged us 2.5 euros for tomato sauce for our daughters burger. This hellhole was empty too which is not surprising, though with so few customers how dare you be so poor at your job. If you want to feel angry, ripped off & disrespected please do enter this joke of a restaurant.