Hotel Bookquet

Hotel Bookquet Reviews

Hotel Bookquet

Karoliny Světlé 323/27, 110 00 Staré Město, Prague, Czech RepublicView Hotel Details
Hotel Bookquet
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Hotel Bookquet Guest Reviews

4.3/5
Very Good
106 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(106)
Positive reviews(103)
Reviews with photos/video(2)
Negative reviews(3)
Ko Tae-Hee
Classic Elegant Room
Stayed in Jun 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Jun 22, 2023
Good locations and wonderful hospitalities.
Response from Property: Dear guest,Thank you for the positive review! We're glad you enjoyed our great location, . We appreciate your feedback and look forward to welcoming you back in the future.Kind regards,Abdelrahman,Front office supervisor
Dr. Ahmed Alramli
Classic Elegant Room
Stayed in Oct 2023
Business travelers
13 review
3.0/5
Posted on Dec 19, 2023
It’s good hotel with good location And affordable prices
Classic Elegant Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 14, 2023
The staff were all friendly and the location was great so it was very comfortable. It's a smart TV, so it connects to YouTube and Netflix. The breakfast was delicious too. We upgraded our room so I was able to rest comfortably in the big bed.
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Guest User
Bookquet Classic Room
Stayed in Sep 2023
Family
1 review
4.7/5
Amazing
Posted on Oct 4, 2023
It was a satisfactory hotel that was clean and had a pleasant scent of fresh flowers right from the entrance. Breakfast is also great During our 5-night stay, we kept trying new foods and never got tired of them, and my child was very satisfied with them compared to eating outside. The room is always clean and the water is hot~~ However, it seems that Europe drains slowly. It was meant to conserve water. But the water came out well and it was warm. I want to go again when I go to Prague again! It's near Charles Bridge, so it's great for taking a walk or going downtown! Recommended!
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Guest User
Classic Elegant Room
Stayed in Jul 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Hygiene: good good good good
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YVESCH
Classic Elegant Room
Stayed in Aug 2021
Solo travelers
13 review
1.5/5
Posted on Aug 5, 2021
This is the first time in my life that a hotel has refunded the reservation regardless of the cost. One-third of the area of an attic space with a wooden structure on the top floor is a sloping roof, and the height is less than 2 meters. In Europe, the area is generally not considered. There is only one small window that opens to the sky. The air conditioner does not cool, it can only blow air, and the hostel has provided an electric fan. But in summer, the room is unbearably hot. After negotiating with the clerk, another smaller fan was sent, saying that there was no room to change. Under such conditions, Ctrip is targeting a four-star hotel, with a daily price of nearly 400 RMB, while the Eurostar Hotel next door is only 450 RMB! Fortunately, with the assistance of Miss Ctrip, I was only charged one day's room fee and let me go. Ctrip also compensated me 115 RMB without air-conditioning marked with air-conditioning compensation. The hearts of the Eastern European countries have not yet recovered. Be careful when booking a room. Believe it or not, you are the one who suffers!
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Response from Property: Dear guest,Thank you for sharing your feedback on your recent stay with us. We are glad to hear that you appreciated our staff's lovely service and our ideal location that suited your city break needs. We apologize that the state of the room did not meet your expectations, and we take your concerns seriously. We have noted your comments regarding the outdated decor and stains on the carpet and will address these areas for improvement.We also regret that the bathroom had an unpleasant odor and that the air freshener did not effectively mask the smell. Our team will investigate this matter further to ensure that we can prevent such occurrences from happening again in the future. We apologize for any inconvenience caused by the lack of room service, and we appreciate your feedback on the pricing of our mini-fridge.We are sorry to hear that our restaurant and bar hours did not suit your schedule, and that the noise level from other guests disturbed your stay. Please be assured that we will take steps to ensure that noise levels are monitored and kept to a minimum to ensure that all guests can enjoy a comfortable and peaceful stay.We appreciate your kind comments about the comfort of our beds and the amenities such as the smart TV with Netflix. It is heartening to hear that despite the shortcomings, you enjoyed your time in our beautiful location. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay.Thank you for choosing to stay with us.Sincerely,Abdelrahman,Front office supervisor.
Youting
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 28, 2024
The room is modern and clean. The staff are very friendly and helpful. The location is great - close to most tourism places and restaurants.
Janet
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 19, 2024
Even though the hotel is undergoing major renovations until August , and the restaurant was closed and could not provide breakfast. The rooms were very clean and modern ours overlooked the river. Would definitely stay there again .
Ana Sola
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 12, 2024
Very pleasant hotel, quiet, and with excellent facilities (comfortable beds and spacious rooms). When I stayed, they were renovating the restaurant area, so breakfast service was not available. It wasn't easy to find a nearby place for breakfast. However, there are plenty of options nearby for lunch and dinner.
Verified traveler
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 25, 2023
Lovely hotel in a great city centre location in easy walking distance to all the wonderful sights.
Annabel
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 18, 2024
Lovely hotel, great size room, friendly staff and excellent location.
Shelagh
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 5, 2023
Gorgeous old hotel set in C19th building. Rooms are sizeable and comfortable and have kitchenette. The old building has been sympathetically and well adapted to make a really attractive hotel. Situated close (5-10min walk) to the Old Town Sq but quiet. Breakfast is vast! Seriously spoilt for choice. Lots of places to eat and drink very near by would recommend trying the pub just down the road. The food was fab and the Bohemia wine was excellent. The staff of the Leopold are very efficient and approachable. We found they were more knowledgeable than some of the tourist office staff!
Catherine
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 2, 2023
Very close to the bridge and easy walk to the old town. Very nice staff, wonderful breakfast, and quaint lobby seating areas.
Lee
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 29, 2023
In a fabulous area close to the William Bridge. in easy reach of great restaurants, shops and old square. This hotel provided a safe and relaxing place to stay with a delicious breakfast.....
Robin
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 31, 2023
I stayed at Hotel Leonardo 2 nights prior to my group tour. In both cases, the rooms were too hot (80 degrees) and the staff was unable to turn off the heat. Breakfasts were delicious! Very convenient to the Charles Bridge, National Theater, tram, Black Light Theater, etc.