Alchymist Grand Hotel and Spa - Preferred Hotels & Resorts

This is a great hotel in a fantastic location in the lesser town which is a 5 min walk from Charles bridge so handily placed for the livelier parts of Prague. The service was excellent with Prosecco included as part of your breakfast and complimentary cheese wine at 4:30 for 30mins. The spa is excellent and good way to relax following a day of exploring the city. I would highly recommend this hotel.

I stayed here for a week to attend a friend’s wedding. To focus on the positive - a very quaint hotel with a nice decor and feel to the interior, a lovely courtyard restaurant with excellent food ( at the pricier end of the scale); nice spa, quieter location away from the crowds, great breakfast choice, porter was extremely helpful, nice to have conditioner as well as shampoo, and the touch of having free wine tasting at 16.30 is really appreciated. What was a bit of a challenge for me were some of the details - I initially had a deluxe double room which was really perfect for me and when I extended my stay for an extra few days due to unexpected change of circumstances I was told I could stay in it but later that day I was told I had to move to accommodate a disabled guest which was understandable but a nuisance to move. I was upgraded to the very nice Royal Suite so that helped smooth things over. Unfortunately it is on the 3rd floor and the lift was having issues so I had to use the stairs - these things happen but it was tiring. What was really annoying though was that the hotel restaurant is closed on Sunday and Monday night so if you stay on those nights you have to find alternatives which isn’t really what I expect from a 5 star hotel a little out of the centre. The pool was pretty but more of a plunge pool than for swimming. The service was a bit hit and miss with the porter and breakfast staff really good and the evening staff a bit more variable. I would stay here again but maybe not on a Sunday or a Monday as you can’t eat in the hotel and options nearby are limited and I would wary of extending a stay (especially on booking but they offered the best rates. I think if they close the restaurant the least they can do is have the bar open with some lighter food so that you can at least get something on a Sunday or Monday night without having to go out.